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“Perfect location / Immaculate rooms” 5 of 5 stars
Review of Premier Inn Birmingham City Centre (New St Station)

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Premier Inn Birmingham City Centre (New St Station)
Birmingham Exchange Buildings, Stephenson Place, Birmingham B2 4NH, England   |  
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Rooms from £52
Ranked #2 of 136 Hotels in Birmingham
Gloucester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Perfect location / Immaculate rooms”
5 of 5 stars Reviewed July 13, 2014

Thank you Premier Inn New Street Station - our room (309) was immaculate. Spotless! Bathroom was perfect. Although only stayed for one night it was ideal for what we wanted. All staff we spoke to were helpful and polite, especially Joyce in the restaurant! Breakfast was amazing and just what we wanted. THANK YOU. I will be recommending this Premier Inn.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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791 reviews from our community

Traveler rating
    538
    192
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See reviews for
154
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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English first
West Yorkshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 11, 2014

Had a lovely stay at Premier Inn Birmingham City Centre. It was my birthday and they gave us complimentary wine and coffee. Joyce and Kirsty brilliant service at breakfast. Lovely dinner in restaurant

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beckenham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

Stayed one night for business. The cleanliness of this hotel and the service from the staff was exceptional. Friendly team and went out of their way to help. Food of a good quality and the central location is perfect for any commuter. Good for business or leisure.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2014

I stayed here last week for a conference and met Jordan at the front desk (who showed incredible understanding and patience with an Australian who couldn't make the key work since it was the wrong room), Kirsti (who made me feel like instant friend even though I don't watch Home and Away), and lovely Joyce (who remembered my breakfast order perfectly the day after I had first ordered it and arranged for it to brought to me as soon as I arrived). Just lovely staff. Add in the excellent facilities, a central location, and a spectacular view from my window, and I would recommend Premier Inn New Street to anyone.

Stayed July 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

I have been staying at this hotel on and off for the last 7 months and I cannot rate it highly enough. All the usual premier inn expectations met, but their winning feature is the staff. From check in to the restaurant, they are just great! The lovely ladies kirsti and Joyce in the mornings give such a lovely personal service, certainly puts a smile on my face. The boys in the restaurant in the evening are charming too.
Makes my business trips a pleasure.

Stayed July 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 7, 2014

Stayed here for one night on 20/06/14. Hotel is located 100yds outside New St station in the centre of Birmingham, close to plenty of shops, bars and restaurants with broad street nightlife not to far away. hotel is spotless, quiet, comfortable with spacious rooms and a guest bar on the 2 floor. enjoy!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 7, 2014

Stayed 1 night on 5/7/14 for a hen do. The staff are efficient and welcoming. The room was spacious and welcoming. Very quiet at night.Everything looked clean. We didn't eat or drink there but the bar area looked really nice. Would recommend to anyone. Right by the train station too.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Birmingham City Centre (New St Station)

Address: Birmingham Exchange Buildings, Stephenson Place, Birmingham B2 4NH, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 136 Hotels in Birmingham
Price Range (Based on Average Rates): $
Number of rooms: 140
Official Description (provided by the hotel):
Located in the heart of Birmingham's 4 billion pound re-development, the New Street station gateway and the new Pallsades shopping centre. There are an excellent array of facilities and attractions on our doorstep or just minutes away, including the famous Bull Ring, Digbeth Coach Station, Brindley Place, Chinatown, The Mailbox, Hippadrome, The New Alexandra Theatre, The New Birmingham Central Library, Broad Street, cinemas and a vast selection of restaurants and bars. Our Birmingham City Centre (New Street) Premier Inn has everything you'd expect, incredibly comfy beds in every room with skyline views of Birmingham City Centre and our modern Thyme restaurant serves a mix of traditional and contemporary dishes. There is a taxi rank situated 200 yards from the hotel. Please be aware that there is no on site car parking, however there is ample car parking close by. ... more   less 
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