My husband and I stayed here for a night in mid-December in order to visit the Frankfurt Christmas Market. We have stayed in a number of Premier Inns in the Birmingham area and, in our opinion, this is by far the best.
We travelled by train and it takes only a matter of minutes from the station to reach the hotel. We arrived mid-morning, were greeted warmly at Reception and our luggage was immediately stored securely for us. We were informed that,as the hotel had not been too busy the previous night, we would be able to check in at 12 o'clock (rather than the customary 2pm) if required.
Our room on the fifth floor was warm and spacious, and, as the hotel only opened a few months ago, everything was in perfect condition. Inside the room we did not hear a sound, either from within the hotel itself or from the busy streets outside.
We used both the bar and restaurant in the evening. The bar is small and cosy and the service was excellent. We both thoroughly enjoyed our meals in the attractive restaurant. Everything was piping hot and well-presented.
One aspect of Premier Inns which never fails to impress us is the friendliness, helpfulness and knowledge of the staff. Once again we could fault no one we came into contact with, but special mention must be made of the lovely Joyce at breakfast time, who pointed out everything on the buffet, and whose service throughout our meal was exemplary.
We love Birmingham and have decided, after our experience at this hotel, to make regular visits throughout the year with overnight stays here.
- Official Description (provided by the hotel):
- Located in the heart of Birmingham's 4 billion pound re-development, the New Street station gateway and the new Pallsades shopping centre. There are an excellent array of facilities and attractions on our doorstep or just minutes away, including the famous Bull Ring, Digbeth Coach Station, Brindley Place, Chinatown, The Mailbox, Hippadrome, The New Alexandra Theatre, The New Birmingham Central Library, Broad Street, cinemas and a vast selection of restaurants and bars. Our Birmingham City Centre (New Street) Premier Inn has everything you'd expect, incredibly comfy beds in every room with skyline views of Birmingham City Centre and our modern Thyme restaurant serves a mix of traditional and contemporary dishes. There is a taxi rank situated 200 yards from the hotel. Please be aware that there is no on site car parking, however there is ample car parking close by. ... more less
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