A very pleasant spa day at Hotel du Vin, booked for £45.00 pp. Included 2 treatments - we had a shoulder and back massage and an Indian head massage, a glass of prosecco and choc dipped strawberries. What initially surprised us is that there is no pool at this hotel - totally assumed there was! Despite that, treatments very pleasant (thanks to Kelsie) and relaxation room offered pleasant surroundings with comp tea, coffee and fruit.
Ratings based on spa day.
What wasn't so great was when we arrived at 10am and wanted to get a coffee and pastry. Clearly the hotel wasn't ready for that request whilst serving breakfast in the bistro. The head waiter sent us off to the courtyard once he knew we didn't want breakfast, but the courtyard didn't seem very inviting so we went back to reception and asked if we could have the coffees in the spa. Unfortunately not, so thankfully a very nice chap at reception offered to open the bar for us. Very kind of him and a far more inviting area to have a coffee and Danish in.
Spa day great - initial greeting not great so clearly an issue for the hotel to look at in order to improve customer service.
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- Also Known As:
- Hotel Du Vin And Bistro