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“Superb Value” 5 of 5 stars
Review of Eaton Hotel

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Eaton Hotel
3.0 of 5 Hotel   |   279 Hagley Road, Birmingham B16 9NB, England (Edgbaston)   |  
Hotel amenities
Ranked #7 of 138 Hotels in Birmingham
Ribble Valley
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Superb Value”
5 of 5 stars Reviewed January 26, 2014

Large room with good amenities. Quiet (it's on a main road but we had a room at the back and didn't hear any traffic noise). Friendly and helpful reception staff. Lovely breakfast staff and good choice of food. Private car park. Would definitely stay again if we were in the area.

Stayed January 2014, traveled as a couple
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307 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 26, 2014

The Hotel is handily located for access to the City Centre and other attractions around the UK's Second City, the rooms are pretty spacious and comfortable and the bathrooms are clean and modern.

In some of the rooms the floorboards creek a bit when you walk around but that pales into insignificance because the staff are all really friendly and helpful but what sets the Eaton apart from other hotels around the area is the restaurant where the food is excellent and the portions plentiful.

Value for money is good and overall the hotel is fine for business users and tourists alike.

Room Tip: Rooms at the back are generally quieter.
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  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 22, 2014

Having read the reviews beforehand I wasn't disappointed. Very attentive reception staff, keen to ensure my request for a quiet room was met. WiFi initially didnt work but was soon fixed. Very clean. Restaurant service good, discreet not officious and very receptive to special orders to accommodate dietry needs. As previous reviews have mentioned, the lift does not serve the top floor, there are several steps to negociate on getting out of the lift on the 2nd floor and one is aware of other guests passing down the corridor outside your room due to the age of the building. Only comment I would make is that possibly the interior design of the rooms is a bit basic, almost not quite finished off, could do with a little more dressing.

Room Tip: If you are a light sleeper, do ask for a quiet room as this hotel faces a very busy road.
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telford, Shropshire
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed January 1, 2014

We stayed overnight at the Eaton as we were attending a works Christmas party. We arrived just after midday and knowing we couldn’t check-in until 2pm I asked at reception if I could leave my car on their car park while we went into the city. Not only did they say no problem to that, they let us check in and drop all of our stuff in the room. That was a really nice start to a great weekend.
The hotel staff were very friendly and efficient and the hotel was well maintained and clean.
The room we had was at the back of the hotel which was nice as some of the reviews I had read mentioned how loud the traffic noise was at the front. The hotel is right on the Hagley Road which is the main route into the city centre and is a very busy road even at night.
The bedroom and bathroom were clean and the bed was really comfy and we both enjoyed a good night’s sleep.
We didn’t eat in the restaurant on the evening as we attended our works party. However, our four course meal was prepared by the hotel kitchen and was gorgeous. Breakfast was also excellent and we were served by very pleasant and friendly staff.
Overall, we enjoyed a great weekend away and I will definitely be returning in the near future as it was a very enjoyable stay.

Room Tip: Perfect for city centre trips
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Weston super Mare, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 22, 2013 via mobile

The hotel was about a 10 minute taxi ride from the German market so was quite centrally located. The rooms were clean and nicely presented but the best thing about this hotel was the staff. Nothing was too much trouble and everything was done with a smile. The reception staff were knowledgeable about the local area and went out of their way to be helpful. Breakfast was superb with good quality produce and a wide selection of breakfast choices to suit everyone. There is a good selection of restaurants locally within walking distance too. The price was VERY competitive and I would definitely come back here again.

Stayed December 2013, traveled as a couple
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Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 4, 2013

Stayed in this hotel whilst working away, the room was very nice and cosy, the shower is amazingly powerful, the bed was really comfy with a array of pillows, staff really friendly. The breakfast was lovely before going on to work too.
Highly recommended must stay

Stayed December 2013, traveled on business
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Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 3, 2013

Last Sunday we took our Mother for a special birthday lunch. She loves The Eaton! However on this occasion there was a singer with a backing tape. He was a decent singer but the music was so loud we could not hear ourselves talk. Other people asked to move and we did not stay for coffee.
I left with a headache!
We were not the only ones to complain but nothing was done.
Please reconsider this option.
The food was good by the way but the event ruined.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eaton Hotel

Address: 279 Hagley Road, Birmingham B16 9NB, England
Location: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#3 Business Hotel in Birmingham
#4 Romantic Hotel in Birmingham
#5 Family Hotel in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Eaton Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Eaton Hotel Birmingham

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