Booked a room for relative and was very impressed with the facilities. Room was very modern, very clean bathroom (no bath, just shower) and fairly spacious although not huge. The breakfast is amazing, freshly cooked and tasty. But the reception staff were not at all friendly, particularly the manager. Bar staff not friendly at all and moaned how busy she was. Breakfast staff were good however. When asked for a drink to be brought up to the room, a delivery charge was added to the cost - without informing us beforehand.
That aside in terms of value for moeny, location it is by far the best.
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- Also Known As:
- Eaton Hotel Birmingham