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“Disgraceful room” 2 of 5 stars
Review of Holiday Inn Birmingham M6, Jct. 7

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Holiday Inn Birmingham M6, Jct. 7
3.0 of 5 Hotel   |   Chapel Lane | Great Barr, Birmingham B43 7BG, England   |  
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Ranked #61 of 137 hotels in Birmingham
scotland
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
“Disgraceful room”
2 of 5 stars Reviewed September 10, 2010

Recently stayed here on business, while the public areas of this hotel are very nice the room tnat they gave me was a disgrace, shabby seating, scored - sratched- chipped furniture and headboard, tatty carpet, toilet that had rotting wood all around it and the mastic sealer filthy and peeling off everywhere. I have no doubts that there should be better rooms in the hotel but I can only comment on the dump they put me in. I did complain about the room but nothing has been done about it. Remember it is not cheap to stay in the Holiday Inn and the least you expect is a decent room. The hotel is a little out of the city centre and you will need a car to get there. Food is OK but pricey as is alcohol, a large glass of wine is a little under £6. I am a priority club member of Holiday Inn and have stayed in countless hotels of theirs but this room is by miles the worst !

  • Stayed September 2010, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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361 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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  • German first
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English first
walsall
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 30, 2010

Having looked around at local hotels to hold our wedding vow renewal ceremony we stumbled across the Holiday Inn Chapel Lane Birmingham and looked into their wedding package currently on offer. From the first contact with their Wedding Coordinator Elena to the end of our event we could not fault them. The hotel gave us the use of three rooms for our event, one to hold the ceremony in, one to hold the wedding breakfast in and one to hold the buffet, many other local hotels just give you the use of one room for the entire day. The hotel allowed us to have an early check in which was much appreciated and gave us a complimentary one night stay with champagne. They also gave our guests reduced rates also very much appreciated. The staff on the day namely Elena and Kabir were faultless along with all the catering staff and bar staff. Our food for the wedding breakfast was of a high quality from the starter to the main course and served professionally. We overran on the day with our timings and speeches but we were not hurried along at all by anyone as the room had to be cleaned out before the evening party commenced. Yes the bar prices are steep but you will get that at most hotels these days. The breakfast is of a high quality and the rooms clean and comfortable. One of our guests was disabled and also brought her dogs with her, her room had the biggest bathroom we have ever seen! Overall we had a fantastic Wedding Vow Renewal day, we have not received any negative feedback from any of our guests who either attended and stayed over or just attended on the day. A big thank you to all the staff who work at The Holiday Inn keep up the good work.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed July 10, 2010

The reception and the room were extremely good but the bar and restaurant service were very poor and the food - even having sent it back once - was uneatable. We waited a good 15 minutes for the starter which were fishcakes, only to be told that they did not have any! By co-incidence we all (four of us) chose steak as the main course. This arrived 20 minutes later but it was impossible to cut. Having complained we waited another 15 minutes and the replacement steaks also were impossible to cut. This was an extremely embarrassing evening as we had two business associates with us. Having complained to the Duty Manager the next morning, who promised a rapid investigation and report, a week later we are still waiting!!

  • Stayed July 2010, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Gifford, United Kingdom
Top Contributor
94 reviews 94 reviews
27 hotel reviews
Reviews in 35 cities Reviews in 35 cities
218 helpful votes 218 helpful votes
4 of 5 stars Reviewed July 10, 2010

We stayed here for one night on a Park & Stay package. Room was spotlessly clean & totally silent which we found quite amazing as it is almost on the runway. Flat screen TV and every type of IT connection you could think off on the room desk. Had dinner in the restaurant which we found above average for a 'Chain Hotel'. Hotel has went through a major refurb recently and we found it excellent with great staff. Parking for airport was very good leaving car in hotel car park and taking shuttle bus which took about 7 minutes. return pick up went exactly as described. One small niggle, we did not get our early morning call that had been ordered but we think thatwas down to technical fault on a new system.

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leeds
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed May 30, 2010

A dull souless hotel, miles from anywhere. This hotel exists only to squeeze every last penny from the travelling public. £18 for a 10oz steak £7 for a glass of mediocre red, uninterested staff & £15 for poor internet reception. It's worth £50 per night no more.

  • Stayed May 2010, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bromsgrove, United Kingdom
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 18, 2010

Hotel has free unlimited parking which is hassle and expenses free. Only a 10 min drive from the city centre and just off the motor-way so easily accessible. Rooms are spacious and of normal holiday inn standard. Great hotel and rather than paying city centre prices, more ideal to stay here at a cheaper rate and be just 10 mins away from the busy city.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 13, 2010 via mobile

Very nice hotel easy to get to off m6 not too far from city centre free parking too

  • Stayed April 2010
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Birmingham M6, Jct. 7

Address: Chapel Lane | Great Barr, Birmingham B43 7BG, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 137 hotels in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Birmingham M6, Jct. 7 3*
Official Description (provided by the hotel):
Holiday Inn Birmingham M6 Jct 7 is situated 7 miles north of Birmingham City Centre set in 7 acres of Landscaped grounds on the edge of green belt with ample free parking and easy access to the motorway network, M6 Jct 7, M5 Jct 1, M42, M54 and the M6 Toll Motorway.The National Exhibition Centre (NEC), Birmingham International Airport (BHX) ) are 25 minutes drive away. New Street Station, International Convention Centre (ICC), National Indoor Arena (NIA) and Symphony Hall are a 15 minute drive away The hotel offers High Speed Internet access, Kids Stay Free, Eat Free, Traders Restaurant, Hub Bar and modern Lounge to enhance the food and beverage experience at the Holiday Inn M6 J7. Relax in the Spirit Health and Fitness Club, which offers Massage and Beauty treatments (daily except Sun, Mon, Thur), using Dermalogica beauty products, exercise classes, solarium, indoor pool, spa, gym, sauna and steam room.More guests choose Holiday Inn because we offer a Great nights sleep, a Great value breakfast and a rewarding loyalty scheme, Priority Club. Together with our Can-Do friendly service and a global reassurance of quality and standards you can feel at home no matter where in the world you stay. Unique to the hotel, we have our very own Helicopter Landing pad. Please contact the hotel direct if you wish to use this service. Pets are allowed at the hotel. ... more   less 
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Also Known As:
Holiday Inn Birmingham m6, Jct. 7 Hotel Birmingham
Birmingham Holiday Inn

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