We went on a tuesday checked in early which was no problem as the room was ready. We had only booked a standard room but were given the opportunity to upgrade and were glad we did. Our room was on the 24th floor and the views were amazing. We had access to the regency club which overlooked the canal and offered complimentary soft drinks, tea and coffee during the day, complimentary continental breakfast and in the evening complimentary drinks and canapé. This was a lovely, quiet retreat and was well worth the additional price.
Our room was a bit tired decor wise but they are carrying out a refurbishment floor by floor so hopefully when we return we will get a nice new room. I was disappointed that there was only instant coffee in the rooms. I wish they could follow the lead of other hotels and offer the higher grade rooms a Nespresso machine. It would have made it more luxurious and I hate instant coffee.
Every single member of staff we encountered was professional and extremely friendly and enhanced our stay.
The spa was great too. Good gym, nice pool with jacuzzi, steam and sauna. Very spoiling!
The location was excellent near the canal and restaurants and a walk into the shopping area which wasn't too far.
I loved this hotel and I think that whenever I stay in Birmingham this would be my hotel of choice!
- Official Description (provided by the hotel):
- Atrium-style hotel located in city center & adjoining the International Convention Centre. ... more less
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- Also Known As:
- Hyatt Regency Birmingham Hotel Birmingham
- Birmingham Hyatt Regency
- Hyatt Birmingham