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“Nice business trip & stay in Hyatt” 4 of 5 stars
Review of Hyatt Regency Birmingham

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Hyatt Regency Birmingham
4.0 of 5 Hotel   |   2 Bridge St, Birmingham B1 2JZ, England (Ladywood)   |  
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Ranked #22 of 138 Hotels in Birmingham
New Delhi, India
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
“Nice business trip & stay in Hyatt”
4 of 5 stars Reviewed June 14, 2013

It was nice stay in hyatt regency,good service,& food, .It is centrally located in the city,can access local market & bullring.I got the good Indian food near to hotel.Overa all it was good experience.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,281 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (336)
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English first
Birmingham, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 12, 2013

I recently stayed at the Hyatt Birmingham, it was a surprise from my husband for my birthday. We got a pleasant reception and the foyer area was lovely.
The room was very unclean. There were hairs in the bath, a sticky substance all round the edge of the table, the bed valance was filthy and the bedside table had a stain down the side where tea or coffee had been spilled.
For a 4* luxury hotel, I believe the room should be spotless.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Top Contributor
180 reviews 180 reviews
78 hotel reviews
Reviews in 85 cities Reviews in 85 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed June 9, 2013

This Hotel is bright and buzzy. The receptionists are polite and helpful. The rooms large and comfortable and the bathroom adequate. A good selection at breakfast other than the rather dull scrambled eggs on the help yourself counter.

Room Tip: Most of the bedrooms are very high up so away from the bustle of the city.
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottinghamshire
Top Contributor
68 reviews 68 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 8, 2013

We found this hotel very modern,clean and well maintained our stay was most enjoyable. The staff were very helpful especially David who was on the front entrance and also looked after the parking arrangements for us. The hotel is quite close to the main shopping area and the Waterways. There are cheaper places to stay in Birmingham but not as luxurious.

Room Tip: Try for a room overlooking the new library it is stunning.
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Solihull
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 7, 2013

After being blindfolded by my boyfriend and ending up at the Hyatt for a surprise weekend away, it really was a superb birthday treat!

From the moment we got out the car we received five star customer service, especially the porter/ door man? Can't remember his name but was a coloured chap who couldn't do enough for us for the duration of our stay.

Upon check in although there was a slight mix up with our booking only been made for one person the receptionist rectified the issue immediately, luggage was removed from the car and within 10 minutes was bought to the room.

We also had access to the club lounge where soft drinks, fruit and canapés were available this was where we also had our breakfast.

Although we did not eat dinner or lunch in the hotel from what I had of the breakfast it was of very good quality ( only had continental not cooked) with a selection of cold meat and cheese, pastries, cereals etc.

Location is perfect for those that aren't from the area you've got pretty much all you need in walking distance.

We were on the 24th floor and the view was incredible especially at night you could see the whole city lite up.

Only a few bad points was that our walls were really thin so could here our neighbours and although they weren't at it like rabbits all night, they were awake very early having a heating discussion (not what I need when I had a delicate head), also the spa area is in the basement and found the receptionist/ therapist to be rather rude when we came down to have a look and see what we needed to do to use the facilities as if we were bothering her, the facilities weren't amazing not what I'd expect for this class of hotel anyway. Also the rooms looked a little tired and in need of some tlc.

Overall though was an amazing stay.

Room Tip: Get a higher level room the view of the city is amazing both in day and night
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ipswich, England, United Kingdom
1 review
5 of 5 stars Reviewed June 6, 2013

Following my stay at the Hyatt Regency last weekend, I can honestly say that the hotel staff right from the outset were very polite, helpful and made our 2 night stay the best me and my partner have had in a long time!
I dont usually tend to stay in 'plush' hotels due to the expense but thought I would do for our special occasion, and it was everything I expected from a 4/5 star hotel - room was very clean and spacious, noise pollution was minimal if anything and accessibility to the bars and restaurants was fantastic! Being upgraded to VIP was a nice surprise as well!
All in all I would recommend this hotel to anyone looking to stay in Birmingham. Fab weekend!

Room Tip: We were lucky to get the new room, room 1808!
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Top Contributor
64 reviews 64 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed June 3, 2013

Without doubt, The Hyatt Regency is one of those few hotels that has everything you could want at a reasonable price. Well almost everything. Our 2 night stay, 29th and 30th May, started well with a good first impression of a superb quality hotel in an excellent location. The concierge was courteous and helpful. Checking in was done professionally and speedily. Our room was clean and spacious. All in all a good quality room in a splendid hotel.
Unfortunately our stay was not without incident. At 5am, the following morning there seemed to be either someone vacuuming the corridor or a War of the Worlds type spaceship hovering outside our room. This resulted in no further sleep and a complaint to the manager who ensured us; after looking at CCTV; that housekeeping had not started at 5am and that it was probably a malfunctioning air-conditioning unit.
The manager, Salman, handled the situation perfectly, moving us to a suite and giving us a complimentary bottle of wine.
Unfortunately this was rather spoiled by extremely rowdy behaviour in the canal area until 3am Saturday morning. The noise was punctuated by police sirens and ambulances on a regular basis and at 5am the air- conditioning unit started again.
This second bad night’s sleep was followed by possibly the worst and most over charged breakfast we’ve ever had. The sausages were without any doubt the ‘worst in the world’, we had to wait 10 minutes and ask 3 times for poached eggs; you’ve guessed it 3 arrived one after the other, ‘like buses’; most incredibly there was no bacon and that had to be requested. Our ‘full’ English breakfast had no eggs, no bacon and terrible sausages.
All in all a very poor stay partly saved from total disaster by Salman’s attitude and the friendly staff.
To sum up.
The positives. Nice pool, nice rooms, good location, courteous concierge and staff.
The negatives. Very noisy air conditioning, terrible breakfast, noisy area at weekends.
Suggestions. Don’t stay near 20th floor to avoid air-conditioning noise, ask for a city view at weekends to avoid the noise from the canal area and don’t eat breakfast in the Hyatt.

Room Tip: Suggestions. Don’t stay near 20th floor to avoid air-conditioning noise, ask for a city view at week...
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Birmingham

Address: 2 Bridge St, Birmingham B1 2JZ, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Birmingham
#5 Luxury Hotel in Birmingham
#9 Romantic Hotel in Birmingham
#11 Business Hotel in Birmingham
#17 Family Hotel in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Birmingham 4*
Number of rooms: 319
Official Description (provided by the hotel):
Atrium-style hotel located in city center & adjoining the International Convention Centre. ... more   less 
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Also Known As:
Hyatt Regency Birmingham Hotel Birmingham
Birmingham Hyatt Regency
Hyatt Birmingham

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