My partner and I stayed here on a weekend in early June when watching a Bon Jovi concert at Villa Park. 1st of all I have to say that the building and the décor isn’t like most other Marriotts we have enjoyed in regards that this one is far more oldy worldy style which was quite charming. The foyer was spotless and the reception team were very professional as you would expect. The lifts were very small and slightly cramped but really I can’t pick at that. The room we had was smaller than other Marriotts but not unpleasantly so. Our view was of a Morrisons car park but being in Birmingham town centre the view was never going to be amazing. The room was standard with all the usual furnishings, TV, tea, coffee etc and the bathroom was small but clean and bright.
Breakfast was a buffet style full English with a small selection of continental pastries and cold meats, again all pretty standard for a Marriott. There was a chef making omlettes and eggs to order but I had to wait in a queue for approx 5 mins for and bacon and eggs to be replenished which was slightly annoying as the restaurant wasn’t anywhere near full. Again all pretty usual and nothing spectacular for Marriott standard.
What disappointed us was that whilst we stayed there two nights we didn’t get our room cleaned once, our beds were made but on night one my partner spilt a coffee sachet and its content was still on the floor when we left on the Monday lunchtime!!!That is pretty poor for Marriott standard. Also during the (non) clean the toiletries were never replenished and we had to dig into our own shampoos to wash rather than have hotel provided. Not a massive issue but when you pay for Marriott standard (which isn’t cheap) you would expect little things like that to be done without question.
The bar was a very quiet area but relaxing with Sky Sports and Sky News on TV so all good there.
We used the spa and gym whilst there and again it was all pretty usual. Very clean and well kept, the gym only had machines and dumbbells to approx 20kg – Good enough for a short session to keep the breakfasts at bay and the pool area was clean with a few sun beds dotted around. There was a Jacuzzi which was lovely and a steam room which was a great temp with lovely stone bench’s inside (the highlight of the spa area). The spa staff were again very nice and professional without being intrusive, well done to them.
All in all it is what you would expect from a Marriott but the bare minimum of what you would expect for the price with a couple of grumbles thrown in.
I would stay there again because of the great location but I would be sure to complain if the room wasn’t cleaned, toiletries replenished etc (which we didn’t do this time around as we were only there for a couple of nights).
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- Also Known As:
- Marriott Birmingham
- Birmingham Marriott