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“A very good choice just minutes from city centre” 5 of 5 stars
Review of Birmingham Marriott Hotel

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Birmingham Marriott Hotel
4.0 of 5 Hotel   |   12 Hagley Road, Birmingham B16 8SJ, England (Edgbaston)   |  
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Hotel amenities
Special Offer
Hot rate & 15% off dinner
Ranked #40 of 137 hotels in Birmingham
Mijas, Spain
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
“A very good choice just minutes from city centre”
5 of 5 stars Reviewed November 2, 2012 via mobile

I love the hotel. I participated on a training course and the coffee breaks were just amazing, with themes ranging from chocolate, arabic, Alice in Wonderland, etc. The General Manager, Maria, is a delight, very professional and always in the lobby greeting guests. Great job!

  • Stayed October 2012
    • 5 of 5 stars Cleanliness
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379 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Bournemouth, United Kingdom
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 29, 2012

Stayed 2 nights here in a room on the 5th floor; plus points - the friendly staff, good location for visiting centre of Birmingham, small but good leisure facilities and clean tidy throughout.
Not so good - fridge and safe in room did not work, the shower handle was missing and it took ages in the morning for hot water to reach us (had to leave it running for 10 minutes).

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Cambs
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 28, 2012

Stopped for one night at the Marriott Birmingham. It was the first time we visited in over 7 years but it is still a very nice hotel. The staff were very attentive and helpful, check-in/out was fast and Desmond on Concierge was especially helpful. We booked two interconnecting rooms at a really good rate (50% off the childrens' room). We ate our evening meal and breakfast in the restaurant. The evening meal was nothing to rave about but nothing actually wrong with it. Breakfast was fine, nice touch was the chef cooking fresh omlettes and waffles, very tasty! We used the pool which was a bit cool but clean. I would definitely recommend this hotel for couples or families.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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sheffield,
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 22, 2012

The room was spacious modern and clean. Check in was easy and all in all it was a nice city break. The morning staff at breakfast were exceptional and all staff seemed very pleasant.
The breakfast itself was very nice and the chef cooking fresh eggs and waffles was great.
Down points! After checking in we went to our room and outside the room next door there was a pile of breakfast pots at 2pm in the afternoon. We unpacked and went into the city to explore. When we got back at 7 they were still there. I notified reception and some were removed but several glasses and empty bottles remained. Not what I expect if a 4 star Marriott.
All in all we would return we just feel this area was a let down to a decent hotel

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Seattle, Washington
Top Contributor
68 reviews 68 reviews
7 hotel reviews
Reviews in 43 cities Reviews in 43 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 19, 2012

This is a great hotel. very near to a train station. Just like every marriott I stay in the in house restaurante is lousy but there are lots other places to eat. Nice rooms, wireless and a good location in a fun city. The city center is just one train station away. When I stayed here the rates over the weekend were cheap as well so this is a great place to get away to!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bangor, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 12, 2012

Overnight stay at the Marriot on a work conference. Really nice hotel, lovely room and a massive comfy bed all to myself. Quiet and peaceful overnight considering in the heart of Birmingham city. About 30 min walk from the station and the main shops. Very pleasant staff.
Food - fresh and plentiful. No complaints at all. There is a spa and pool but I did not get round to going there, I'll be back again for a city break to use these facilities.

Room Tip: From discussing with fellow colleagues all the rooms were lovely.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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IRELAND
Top Contributor
100 reviews 100 reviews
38 hotel reviews
Reviews in 48 cities Reviews in 48 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed October 12, 2012

It's the second time we stayed here and really wouldn't go out of my way to do so again. The 'welcome' on arrival was non-existent. No smile evident, in fact we didn't encounter one of these rare things from the reception staff during our whole stay. I worked as a receptionist in a busy London hotel for years, so I know how important it is to make guests feel that they are welcome - and that they matter. Whilst the room was nice and comfy, there are other hotels in the area which are just as good, with welcoming and friendly staff. On check-in, the female receptionist made us feel like fugitives who would walk out of the hotel at any minute without paying, so insisted on quoting 'hotel policy' at us like we were children in a classroom. I explained that we had only just arrived and needed to sort out money exchange etc. but this wouldn't wash with her - even though I had booked and guaranteed the room with my card. I eventually scraped together what cash we had for the first night. What about the second night she insisted - I had enough already! Breakfast nothing to boast about - just about average. Nothing but nothing would make me stay here again - I really don't like where it's situated and the reception staff could do with a lesson in how to greet customers. They seem to be choosy about who they are civil to.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Birmingham Marriott Hotel

Address: 12 Hagley Road, Birmingham B16 8SJ, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Birmingham
#19 Business Hotel in Birmingham
#33 Family Hotel in Birmingham
#41 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Birmingham Marriott Hotel 4*
Reservation Options:
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Also Known As:
Marriott Birmingham
Birmingham Marriott

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