i am quite crtical when writing a review as i work in the industry. on arrival i asked the receptionist to book me a taxi. she must have asked me 5-6 times where i was going to and she managed to get it completely wrong on every occasion ! write it down ! room was fab and very comfy. the girl in the bar (black glasses) was very friendly but yet professional. i used the phone to ring a mobile. spent 15 minutes on the phone. on check out she said it was £15 !!!!!" i questioned her and she said it is a single charge when you pick up the phone !!! i also found a very large hair ball in my room. i know it wasnt mine as it was at least 5 shades lighter than me ! no apology on check out though when i reported it.
overall pleasant stay as food was excellent and bar girl was very friendly. stayed here as my work company recommended it. would i stay again ? yes but will NOT use the phone !
- Also Known As:
- Westmead Hotel Birmingham
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