I had the unfortunate experience of staying here in October, I will never be back. The shower did not work and when I informed the staff it took 2 women to turn up and inspect, another 20 minutes for them to decide whether I could move after me having to chase them for a decision. The duty manager was rude, unhelpful and disrespectful. His answer was to shower in another room that night but had no option for the next morning. I was then moved 5 times but each time the room was occupied, they said there was a problem with their computer system luckily the people weren't in their rooms but how unprofessional. I had access to all these people's luggage and personal belongings. The hotel rooms need some money spent on them. The carpet had not been vacuumed. The next morning I told the reception who promised to get the manager to contact me so far 4 weeks down the line and no response. Do not stay here.
- Also Known As:
- Ibis Birmingham City Centre Hotel
- Ibis Birmingham City Centre Hotel Birmingham
- Accor Birmingham City Centre
- Ibis Birmingham
- Official Description (provided by the hotel):
- Ibis Birmingham Centre offers 159 contemporary bedrooms with air cooling in the heart of the lively Chinese quarter and adjacent to the Arcadian Centre with its various bars and nightclubs. The Chill Bar at the hotel serves snacks 24 hours per day. 3 min walk from the Birmingham central train station(New Street) and Bullring Shopping Centre. Close to the NIA, ICC and easily accessible by train from NEC. 5 conference rooms for up to 200 delegates. The hotel is easily accessible from the M1, M6 and M42 motorways. Limited Car parking spaces at Hotel and also nearby Public car park. ... more less
- Reservation Options:
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