I booked the Great Barr Hotel for a small birthday party at short notice, having never ben there before (I live in Peterborough, but wanted somewhere in West Brom/B'ham for family living locally to get to/central location), and Karen Moore the Events Manager was nothing but professional and helpful from start to finish. Again, DJ booked at last minute. Karen suggested the resident DJs, Jan and Mal. I thought £250 was a bit pricey, till I did some research and discovered that was average. I got into the room to decorate it, and thought it needed a lick of paint. At least one tablecloth had a hole in, and some of the chairs were stained. However, that might just be me being pernickety, as once all the decorations were up, it looked great. The party went brilliantly, and the DJs made a big contribution to the party atmosphere. Come time to cut my birthday cake, however, I was given a table knife...a bit comical. Maybe it was because there was a wedding on at the same time and they'd run out of cake knives....? All the bedrooms were very smart, well decorated and clean. All the other guests who stayed over said the same. So, on the whole, the hotel, service and accommodation get a big thumbs up from me, and I would recommend it to friends. Whoever handed over a table knife to cut a birthday cake is either a joker or a bit dim... But a BIG thank you to Karen, Jan and Mal, and all at the Great Barr Hotel xxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thankyou for your review, your comments have been noted it was a pleasure to have you at the Great Barr Hotel.
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We look forward to seeing you again soon.
With best wishes from all at the Great Barr Hotel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.