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“Who awards the stars?” 1 of 5 stars
Review of Britannia Hotel Birmingham

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Britannia Hotel Birmingham
3.0 of 5 Hotel   |   New Street, Birmingham B2 4RX, England (Ladywood)   |  
Hotel amenities
Ranked #107 of 136 Hotels in Birmingham
A TripAdvisor Member
“Who awards the stars?”
1 of 5 stars Reviewed September 19, 2005

How can this hotel have 3 stars? Not shabby chic, just shabby. We were allocated a tiny twin room after having turned down one which had not been made up - at 4.00pm. The shower room was so small it could not accommodate a towel rail. Taking a shower was an exercise in contortionism with the tap protruding painfully into a certain area of your anatomy if you wanted to be in the flow of the water. The room had not had more than a cursory clean in years but to disguise this there was a pervading smell of disinfectant masking the underlying odour.

The lift was ridiculous. Absolutely filthy, doors refusing to close properly, stopping only vaguely in line with the floor and shaking like a plane in a thunderstorm.

In a city centre area you would expect more noise than a quiet suburban district but this was just silly. In addition to all the usual street noise and hotel banging around there was a man bellowing instructions on a building site through a tannoy until 12.30 at night and starting again at 6.00 am.

So, who awards the stars? The local tourist agency must be inundated with complaints and should be ashamed. I felt embarrased with overseas visitors in the lift - they looked totally bemused. What kind of impression of Birmingham and the UK does this give? But most of all, why did I not check earlier reviews before I booked???

  • Stayed September 2005
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,543 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
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English first
Glenlyon, Australia
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
239 helpful votes 239 helpful votes
2 of 5 stars Reviewed September 7, 2005

What can I say that hasnt already been said and the standard of the room is sad and the standard of the staff even sadder. I always thought Faulty Towers was a 1970's british comedy staring John Cleese - not a documentary series on Britannia Hotels. How anyone could after reading these reviews stay in one and take a chance (i was excused cause someone else booked without me knowing-lol).

Stayed January 2005
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed August 27, 2005

I'm so pleased that I didn't read the other reviews for this hotel before I went as maybe then I wouldn't have found its faults so amusing.

Firstly I stayed in a twin room which was tiny. We had about a foot of space going round both beds so they aren't giving away space.

The T.V was probably found during a bomb raid in World War 2. The remote probably cost them £2 from Woolworths and it had nothing to do with the TV. For those of you who do visit this hotel, there's a switch on the wall that has a red light on it. You will need to play about with this for the TV to work, and the same goes for the lights although we couldn't get both to work at the same time!! The room had no ceiling light, just two small wall lights next to the beds and only mine worked because my friends didn't have a bulb in.

The bathroom was clean (the bath not so, although my friend used it). Our bathroom door didn't shut because it was about an inch wider than the door frame!

The interior design was some what dated. Our net curtain needed a wash and who ever decided to paint the woodwork a dark green and then wall paper in purple needs to loose their job. The furniture was distressed in a 50p car boot sell sense.

But on top of all that, the hotel was clean. Our room had a certain charm to it and I would probably go again. I must be mad!

  • Stayed August 2005
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Britannia Hotel Birmingham

Address: New Street, Birmingham B2 4RX, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #107 of 136 Hotels in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Britannia Hotel Birmingham 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Birmingham Britannia Hotel

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