First impressions were awful, Receptionist was a happy soul, customer service skills awful. Once we got in our room all the windows were wide open (Its December!!) We was due to stay 2 nights as it is closer to work then travelling from home, after just 1 hour sleep due to the noise of the German market being dismantled all night we requested a refund. I understand you get what your paying for but at least some sleep would be nice
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- Also Known As:
- Birmingham Britannia Hotel