Central situation witch is perfect. This hotel has a big potential , but could be much better and more expensive if it were to upgrade on decor etc. Unfortunately, the front desk staff were not friendly at all and for this reason I won't be coming back here. We arrived at 11h30 and the receptionist was at the back of the office for about 5 minutes.. She arrived and said " yes?" Not smiling at all, we said we had a booking, she answered that is was too early to check in, but did not even try to check if there were some available rooms. We then had to ask to leave our luggage there and she finally said yes after much hesitation. Otherwise, the room was clean. We had a nice stay. But advice for this hotel would be to make sure you have a friendly staff, it makes a big difference.
- Also Known As:
- Birmingham Britannia Hotel
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