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“Above expectation” 5 of 5 stars
Review of Novotel Birmingham Airport

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Novotel Birmingham Airport
4.0 of 5 Hotel   |   Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England   |  
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Ranked #39 of 136 Hotels in Birmingham
Certificate of Excellence 2014
GreenLeadersBronze level
Bristol, United Kingdom
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
“Above expectation”
5 of 5 stars Reviewed July 13, 2014

Super fast check in and out, efficient well mannered staff, great executive room and good food made for a very pleasant night. The proximity to Departures (on the doorstep) meant the early start for the 7.00 AM flight was a breeze.

The next time I fly from Birmingham I will definitely stay here.

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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, July 14, 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
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1,345 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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leicester
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

We stayed on the 23rd June and found this hotel extremely convient to the airport as it's just across the car park , so no hotel transfer buses to worry about etc.
We paid for a executive room with dinner ,the room we found of acceptable standard however a bit small, bed close to wall to fit in . Coffee and free water was available as well as wi fi . My only moan about the room really was the toilet being separate from the showers and sink, so being blunt after a call of nature you had to open doors to enter the the bathroom to wash your hands, not very hygienic in my view hate to think how many germs might be on that toilet door handle.
The restaurant was a good standard . We got a limited menu as pre booked but still a fair choice . My other half had fish and chips and I had a Thai red curry both where of a high standard , my curry was nearly as good as the one I had in Thailand .
Overal I would recommend this hotel . As they say it's small things that count ie yes they have a alarm system on the TV and the phone says you can set a alarm but when you have to get up at crack of dawn , I don't trust technology and reception kindly arranged a personal alarm call, so thank you and we'll done .
I will definitely consider using this hotel if travel. From Birmingham airport

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, July 16, 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 10, 2014 via mobile

What a great experience at a hotel. Probably the best yet of all the hotels I've stayed at. Easy quick check in with friendly staff. We were parked in the airport parking lot and the reception staff took our pass and validated it and told us where we should park so we don't get charged. We didn't get charged to check out of the airport parking. Staying with our children is usually difficult because they hate to share a bed. The sofa in our room opens to two twin beds rather than a double mattress. Awesome! No complaints from my kids at all and they slept in peace. Very modern with built in room safes and a wake up alarm on the television. Plugs on the headboards for technology use came in very hand! Superior hotel. Thanks for the stay. We opted out of breakfast as we had an early flight but it was reasonably priced compared to the airport restaurants.

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, July 16, 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ballina, nsw
Top Contributor
65 reviews 65 reviews
43 hotel reviews
Reviews in 45 cities Reviews in 45 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed July 9, 2014

After a long flight is was very pleasing to be met with a warm welcome from reception staff and a quick checkin. Room of average size with view to airport. Bathroom a bit cramped but clean, with good towels and plenty of hot water. Bedding was clean and comfortable. Breakfast service was very good with a good selection to chose from in a well lit setting. Hotel is directly outside the airport terminal which was very handy for us weary travellers.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, July 10, 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coalville, United Kingdom
Top Contributor
59 reviews 59 reviews
8 hotel reviews
Reviews in 33 cities Reviews in 33 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed July 7, 2014

With the airport just across the road this is an ideal place if one has an early morning flight. Breakfast is from 5.00am as well, OK so if you have to check in before 5.00 breakfast may well be missed. I did not think it worth risking being late for my flight call so skipped breakfast. You should keep in mind the length of the queues at security. Apart from missing breakfast I had a good night's sleep and with no rush to the airport check in a very relaxing flight as well. Well recommended due to the location.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, July 8, 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. Just to make you aware for the future that we do offer a continental breakfast before 5.00am. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Top Contributor
70 reviews 70 reviews
48 hotel reviews
Reviews in 50 cities Reviews in 50 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed July 6, 2014

This was my second overnight stay at this hotel.
The hotel rooms are the standard Novotel rooms, identical to every other Novotel. I wish I had the contract to provide the very average modular furniture!
The reception staff were friendly and efficient, and very helpful in recommending restaurants away from the airport. The bar were also friendly,
Breakfast was a full English buffet, presided over by several friendly staff. The breakfast, for a Novotel was superb.
If you are flying out of BHX, it is just across the road from the terminals.
If you want to go into one of the local towns, or Birmingham itself, the bus stop is across the road, and the station reached via the monorail. all very convenient

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, July 7, 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Birmingham Airport

Address: Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Birmingham
#13 Luxury Hotel in Birmingham
#22 Romantic Hotel in Birmingham
#28 Family Hotel in Birmingham
#29 Business Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Birmingham Airport 4*
Number of rooms: 195
Official Description (provided by the hotel):
The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more   less 
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Also Known As:
Novotel Birmingham Airport Hotel Birmingham
Accor Birmingham Airport
Hotel Birmingham Airport
Birmingham Novotel

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