Stayed for 1 night on a weekend break.
Staff very friendly and helpful.
Room a bit dated but very clean.
Breakfast very good.
Overall not too bad.

I stay here often when I'm working in Birmingham as the location is great. Having stayed in most of the city hotels this one fairs slightly better than some of the others. The rooms are in need of a make over but generally are a good size, clean and have the expected amenities. The showers are pretty much hit or miss but I've been in worse! Rooms can get pretty cold during the winter and the heaters are quite noisy. The hotel staff are really friendly. The food is good, room service is fast. The pool and gym are handy but can get a little busy as they are small. The hotel is only 5 mins walk from Broad Street, 5 mins from shopping centre and Train Station. Overall this is a great hotel but for the prices you pay in need of some modern deco.

Stopped here with my wife over a weekend. We stopped in an exec double on the top floor. The room was like every other business hotel you've ever stopped in. Bed was excellent, usual facilities. Nothing stood out as being particularly exciting, but equally there was nothing substandard either.
Bathroom has strange decor and is a little small.
Room had large King size, 2 chairs and a table to sit.
Restaurant and bar okay, nothing special, you wouldn't chose to come here if you weren't staying.
Does have a small pool which is probably the biggest attraction over some other hotels in the area.
Fairly centrally located although you do have to walk under an underpass.

I had booked a room in Crowne Plaza, Birmingham, through their Website for stay between April 2 & 6, 2006. The booking process was quite smooth without any hitch.
The Check-in process was very smooth with all the documents ready. I only had to sign and walk into the lift.
I had stayed in Crowne Plaza in Kuala Lumpur, Malaysia and was anticipating something similar to that. However, to my dismay, this was a patch on the KL Hotel.
I guess Brand Hotels in Europe can't be compared with their siblings in Asia in terms of luxury, food and service. Mind you, Crowne Plaza Birmingham was good. The room was nice, warm (it was pretty cold outside)though the ceiling was low. The amenities in the room like Welcome Fruit Basket, Fruit Drink & Clear Water which were replenished daily, Coffee / Tea Maker with the necessary sachets and biscuits, were of high standards. The view from the room through the full size window was of the Birmingham's version of London Eye.
Breakfast in their Conservatory Restaurant was good even for a Vegetarian like me, with exotic fruits, Yoghurt, Fresh Fruit Juices, Varieties of Bread, Croissants, Danish Pastries, Preservatives and choice of Coffee and tea. Omnivores would have loved the full spread !
The selection of TV channels was pathetic if you choose not to use their Pay TV. You should come to India. You would be really spoilt for choice.
Perhaps Crowne Plaza Birmingham is better than most other hotels there, but since I was expecting a hotel on the lines of Crowne Plaza, KL, which cost me a fraction of the tariff at Birmingham, I was disappointed.