Stayed here for two nights recently. Very central location, a spotlessly clean room and extremely comfortable bed. Very helpful, friendly staff. Only down side was the problem we had with gaining access to our corridor, and then our room using they key cards provided. We had four different cards during our two day stay. Taking the lift up five floors, many times only to discover that the key card would not let us in,then having to go back down 5 floors again in the lift to reach a member of staff. On our second day, having to do this caused us to miss the 9.30 train we'd planned to get to Stratford. Staff were very apologetic, and helpful, but it was still a nuisance, and time consuming. Speaking to other guest, some of them had similar problems. However I would recommend this hotel, and would stay there again.
- Also Known As:
- Premier Inn Birmingham City Centre (Waterloo St) Hotel
- Premier Inn Birmingham City Centre (Waterloo St) Hotel Birmingham
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