Booked the Charde Guest House because it was close to the NEC in Birmingham and the web pictures and accompanying description made it look and sound quite nice. Thought that £55 per night was a bit top end for a B&B, but could possibly compensate by being close by the NEC. Couldn't be further from the truth. Web description says they provide warm, homely and comfortable accommodation with 9 modern bedrooms all with televisions and they take great care of their guests. That's a joke! Rooms were freezing cold, despite requests from ourselves and other guests for the heating to be turned on (if you could find anyone to talk to that is) plus none of the windows could be opened for fresh air. As for homely and comfortable, that's an even bigger joke. The whole place is run down and shabby and far from modern. The mattresses in our room were cheap, old, uncomfortable and the springs made a noise at every turn, plus the bedding was shabby, dirty and looked like it came out of the Ark (thought we would get nits for sure)! The television was a huge old thing and without the necessary RC and the only control button on the TV itself was for channel changing (so you couldn't turn the sound up or down etc etc) very bizarre. On arrival we were greeted by a very scruffy chap who barely spoke english and looked like he had just got out of bed. There was a button and bell for attention at the unmanned reception, but other guests and ourselves could not get anyones attention upon ringing (normally when looking to complain about something - which is probably why nobody comes). We never saw anyone from the establishment again until just before we were about to leave in fact. In the mornings you are expected to help yourself to the 'continental' breakfast in what was obviously once a small kitchen at the rear. This is particularly dark & dingy and incidentally, has no sink or running water in it?!?!? And if by 'continental breakfast' they mean that you can put the bread provided in the toaster and proceed to use the communal margerine, jam and marmite (with a mixture of residues from previous users inside) if you dare - then they are obviously insane as well as dirty. To cap this, the water for the kettle is provided in two small jugs. When the jugs run out, there is no sink to fill them (unless you are expected to go back to your room to do so like we did?) and yes, it's a waste of time ringing those bells!
They also say that they are a family business, but it somehow didn't appear so and there is little sign of anyone around most of the time anyway. In fact 'the family' appear themselves to live in a shed at the end of what is a very untidy garden. We personally wouldn't recommend this place to the homeless or dossers, and think that even squatters would shy away from it!
Incidentally, it says that there are a good selection of restaurants nearby. Most definitely not! There is not even a pub within walking distance and the shuttered local shops lead one to think that maybe it isn't such a nice part of town anyway. You need to travel several miles to Solihull or Sutton Coldfield to find a respectable pub or restaurant. Definitely one to steer clear of..............
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.