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“Very handy to aiport!” 4 of 5 stars
Review of Ibis Birmingham Airport

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Ibis Birmingham Airport
3.0 of 5 Hotel   |   Ambassador Road | Birmingham International Airport, Birmingham B26 3AW , England   |  
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Ranked #33 of 137 hotels in Birmingham
adelaide
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
“Very handy to aiport!”
4 of 5 stars Reviewed October 11, 2012

Best decision we made was to stay at Ibis Hotel when leaving on early morning AerLingus flight to New York. The hotel was easy to find when entering the airport and it was only a five minutes walk to our terminal which was just as well since we had lots of luggage. It meant we could arrive before the crowds and then go have a coffee somewhere. The hotel room was compact but comfortable and had ensuite and was very quiet considering the location!

Staff are friendly and helpful and there is a small restaurant on premises which served breakfast from very early in morning. We made the mistake of paying in advance so we could just leave early but then had to return to buy internet and phone time as these were not included.

Room Tip: Our room overlooked the carpark but was very quiet.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport, responded to this review, November 10, 2012
Thank you for taking the time to tell us about your recent stay at the Ibis Birmingham Airport. I was really pleased to hear how convenient you found our location and dining facilities. I hope we can welcome you back in the near future.

Best regards,

Carlos Vieira
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Leicester
Top Contributor
210 reviews 210 reviews
33 hotel reviews
Reviews in 62 cities Reviews in 62 cities
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed October 11, 2012

Second stay at this hotel in order to catch an early morning flight.Only a very short walk from the airport departure lounge.Excellent & efficient check in and out.Room ideal,clean and quiet but pod type bathroom a bit unusual but suffices. Bathroom needs soap hand dispenser provided.Other than this everything satisfactory.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport, responded to this review, October 13, 2012
It was pleasure to have you as our guest. We would like to take this opportunity to thank you for your positive comments and we hope to see you again soon at Ibis Birmingham Airport.


Kind regards,

Carlos Vieira
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 8, 2012

Stayed here after arriving back on a midnight charter flight. Was still a warm and helpful welcome despite it being the middle of the night.

Was pretty nice for an Ibis hotel - the decor seemed less bare and industrial than some of the one's I've stayed in. The bathroom was the usual Ibis fare. All clean and lovely.

The bed was REALLY comfortable - and just what I needed after a long flight. All in all a great place to stay at a very reasonable price.

The worst bit about the place was how badly signposted it was from the airport - it took a bit of discovery (and going the wrong way round the building) to find the place. This is a bit annoying considering this must be the main way that that people come to the place. But that is probably the airport's issue, more than the hotel itself (though would have been nice to have directions from the airport on the hotel's website).

Room Tip: Even on the second floor facing the airlink train track, the room was fine
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport, responded to this review, October 13, 2012
Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at Ibis Birmingham Airport.


Kind regards,

Carlos Vieira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ringwood hampshire
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 8, 2012

We stayed at the Ibis Hotel at Birmingham Airport for two nights, one before flying and one on return.

The hotel is very close to the Airport and so convenient. Just 3 mins walk. The rooms are small but comfortable and very clean. The 'pod' bathrooms are clean and functional if a little
small. The breakfast was excellent and reasonably priced. The beds and duvets were snug
and overall it was a good choice for us.

Tip:- If you are arriving by train - take the monorail to the airport - just a few minutes away
and you pass the hotel on your left. This is easier than walking to the hotel via various car parks.

Room Tip: All rooms are o.k. not good views - facing car parks.....but the rooms are fuctional
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport, responded to this review, October 13, 2012
Thank you for choosing Ibis Birmingham Airport for your recent stay. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.


Best regards,

Carlos Vieira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester
Top Contributor
70 reviews 70 reviews
46 hotel reviews
Reviews in 41 cities Reviews in 41 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 8, 2012

Have stayed in other hotels on airport, and this was excellent value for money.
The room was good the bathroom "pod" a bit strange but ok.
Everywhere nice and clean, staff very helpfull.
Didnt eat at hotel,we always go to "Franky & Bennies" in terminal

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport, responded to this review, October 13, 2012
My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Ibis Birmingham Airport.


Best regards,

Carlos Vieira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atherstone
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 7, 2012

We stayed at the Ibis to avoid a lengthy journey the following morning to catch a 6:00 flight. the room was basic but sufficient, and given that we had no time pressure, we enjoyed a relaxing evening in the restaurant. The service was slow, Granted, when we sat down and the waitress came to ask us what we wanted to drink, another couple hailed her and we heard them saying that they had been waiting more than an hour for their food. It came about 5 minutes later. when ours arrived after a similar time it was worth the wait. but then we had nothing better to do than plane spotting!

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport, responded to this review, October 13, 2012
Thank you for leaving your thoughts here. The team and I are glad that you enjoyed your stay at Ibis Birmingham Airport, and we’ve taken note of your comments. Rest assured we will address them.


Kind regards,

Carlos Vieira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 5, 2012

We had 'a hotel room and park your car' package. We parked the car at AirPark and had the park and ride bus to the hotel. Parking and checking in was very smooth, we were well pleased that it had gone so well with it being our 'first time' . The accommodation was very pleasant and more than adequate for our short time there. All was perfect until the restaurant. Very few people in. Had to wait over 10 minutes before being asked what we wanted to drink. A further long wait before taking our food order and then 40 minutes wait for it to arrive. I had fish and chips - gross and tasteless. MY husband had beefburgher which was badly burnt. Had to search for and grab a waitress for a second drink. I complained, I was given 10% off. If I was not going on holiday, I would have refused to pay

Room Tip: The rooms are protected with double glazing etc. You don't notice the noise - not even the plan...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport, responded to this review, October 13, 2012
Many thanks for your feedback and I am very sorry to hear that the food you were served was not of a high standard. This is certainly not acceptable and I will be taking the necessary actions to ensure there is no recurrence of this failure. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.


Kind regards,

Carlos Vieira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ibis Birmingham Airport

Address: Ambassador Road | Birmingham International Airport, Birmingham B26 3AW , England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Business Center with Internet Access Restaurant Wheelchair access
Hotel Style:
#12 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#45 Business Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Birmingham Airport 3*
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Also Known As:
Ibis Birmingham Airport Hotel Birmingham

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