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“Excellent for early morning flights.” 4 of 5 stars
Review of Etap Hotel Birmingham Airport

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Etap Hotel Birmingham Airport
2.0 of 5 Hotel   |   Ambassador Rd | Birmingham International Airport, Solihull, Birmingham B26 3QL , England   |  
Hotel amenities
Ranked #57 of 138 Hotels in Birmingham
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1,072 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
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English first
Sheffield, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 1, 2013

We stayed here the night before an early morning departure. Rooms (2 of them) were ideal. Husband said it was the best hotel shower he had had (although I don't take him to as many places as I go!) Just round corner from terminal so handy to go for something to eat in an evening. Had good cup of coffee from entrance foyer. Just what you want for a short stay.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review, March 11, 2013
Thank you for your great feedback. We are delighted by your comments and glad that you enjoyed your stay. We hope to welcome you back to our hotel in the near future.

Kind regards,

Robert Veldtman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nuneaton, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 22, 2013

We stopped here before a 6:20am flight. The check in was easy and quick. We booked two rooms. Both were clean and tidy. Basic but had a large bed, TV and plastic bathroom. We paid for breakfast but I would recommend going to the airport wetherspoons as there is better variety and value for money. Great for the purpose of airport stopover.

Room Tip: Floor 3 has the ironing room if this is a help!!!
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review, February 26, 2013
Thank you for taking time to leave a review of our hotel.

We are glad that you enjoyed your stay. We hope you stay with us again in the near future and sample our comprehensive continental breakfast buffet that includes a selection of breads and pastries, fruits and juices, cereals and yogurt and hot drinks.

Kind regards,

Robert Veldtman
General Manager
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sligo
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 18, 2013

Ideal for an airport stay or NEC trip, stayed here last weekend, 2 min walk from airport, room small but clean and functional, surprised how quiet it was considering its only meters from runways !! Internal soundproofing was not as good but only an issue if you had noisy neighbours. Cannot fault it , the price reflects the level of extras , but clean and everything worked, reception were helpful !

Room Tip: Maybe as to go up top, I was in 608 and it was very quiet!!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review, February 20, 2013
Thank you for your great review. We are glad that you enjoyed your stay. Please do stay with us again!

Kind regards,

Robert Veldtman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam
Top Contributor
67 reviews 67 reviews
47 hotel reviews
Reviews in 46 cities Reviews in 46 cities
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed February 18, 2013

One of the two (?) hotels built right on the site of the terminal building. 200m from the check-in desks. If you want to walk to the terminal and not have to plan shuttle bus timings into your early start, this is the place to stay.

Dirt cheap, basic and a little grubby. The room could have used a good vacuuming and a new coat of paint, but the bedding was clean.

The staff were very friendly and the £4,25 breakfast more generous than the price would suggest.

There's a bar and restaurant in the Ibis hotel next door. Actually these two hotels are one property, and the ETAP is in the process of being rebranded as an Ibis Budget Hotel.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review, February 20, 2013
Thank you for your review of our hotel. We are glad that you found our hotel to be friendly and convenient, but I was disappointed to learn that your room was not clean up to standard.

Please accept my sincere apologies for this. We have high standards of cleanliness and I'm sorry that it was not consistent during your stay. I am working closely with the housekeeping and maintenance team to improve on the points that you have raised.

We do hope we have the opportunity to welcome you back to our hotel in the near future.

Kind regards,

Robert Veldtman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dar es Salaam, Dar es Salaam, Tanzania
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2013

As i had a 6am flight i wanted 2 sleep as near as possible 2 the airport without spending a fortune. I paisd only 30£ at ETAP. The rooms are small but everythibg is functioning. The reception was friendly. The hotel is clean and in good condition. I just can recommend it

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review, February 20, 2013
Thank you for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you back in the near future.

Kind regards,

Robert Veldtman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Etap Hotel Birmingham Airport

Address: Ambassador Rd | Birmingham International Airport, Solihull, Birmingham B26 3QL , England
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #57 of 138 Hotels in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Etap Hotel Birmingham Airport 2*
Number of rooms: 120
Official Description (provided by the hotel):
ETAP Hotel Birmingham Airport (soon ibis budget) is a low-cost hotel located at Birmingham International Airport. Book this hotel for a short walk from the hotel to the Airport, or easy access to the NEC or LG Arena. The hotel has 120 modern guest rooms, each with en-suite shower, air cooling and flat screen TV. Our Fraiche food outlet serves a good value all you can eat breakfast buffet every morning, and snacks and drinks are available 24 hours a day. 100% non-smoking hotel. Free Wi-Fi throughout hotel in guest bedrooms & public areas. Discounted NCP car park available. ... more   less 
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Also Known As:
Etap Birmingham

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