My friend booked a stay in this hotel using the Groupon offer and from the moment we arrived we felt like we were an inconvenience. The promised afternoon tea is just a slice of cake - take it or leave it. As we had been made to feel so unwelcome we decided to drive into Stratford for dinner. We came back to the hotel at midnight and found we had been locked out! We had no choice, but to make alternative arrangements and go back in the morning for our belongings. Needless to say we didn't have breakfast the next day.
When asked why we couldn't get into the hotel we were informed we were late, we had asked the bar staff what time we needed to be back before leaving and told there was no curfew. The key was left at the back door (not easy to find and we have no proof of this), but no one had told us this was what would happen. We had been told the pub shuts when the owner wants to go to bed so be warned this is before midnight!!
I wouldn't recommend this hotel or restruarant. The staff seem incapable or terrified of the manager, the manager is rude and unfriendly. Not sure why he is running a pub and hotel. If you have purchased the Groupon offer and not yet stayed I would ask for your money back now and save yourself a trip. The village it is located in is beautiful, but that's all this place has going for it.
- Also Known As:
- The Fox And Goose Hotel Stratford-Upon-Avon
- The Fox And Goose Inn Stratford-Upon-Avon, England