Stayed here very recently on a Hen Weekend in Stratford upon Avon with 11 other ladies, booking the rooms sometime in advance online.
All the staff we encountered were very polite, friendly, efficient and extremely helpful.We all arrive well ahead of check-in, however staff were only too happy to relieve us of our bags, putting them safely in storage so we could head off to our dinner reservation in town, which wasn't far away; Waterways is conveniently near the town, within easy walking distance.
The check-in process was very straight forward. Whilst the whole party of 11 couldn't be placed all together in one part of the hotel, care was taken to ensure that we were only split into two groups which was nice.
As has always been my experience of Premier Inn's, the rooms are standard hotel fit, very clean, spacious, the only thing missing is the freebies (toiletries), but at the price you really don't mind. Plus the fact, there is a soap dispenser in the bathroom which states it's suitable for hair and body so you'd be ok if you forgot to pack the essentials.
The beds are very comfortable, the kind of bed you don't want to get out of. Thankfully with a 12pm check out, there was no rush to.
Very impressed yet again with Premier Inn and the experience at Waterways keeps this chain very firmly at the top of my hotel choice list.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your lovely feedback regarding your recent stay with us at the Stratford Upon Avon Waterways Premier Inn.
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We pride ourselves on clean, comfortable and affordable accommodation and excellent service, so I am very happy to read that you thoroughly enjoyed your stay.
We look forward to having you stay with us next time you're in town.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.