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“Modern facilities in historic surroundings” 5 of 5 stars
Review of The White Swan Hotel

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The White Swan Hotel
4.0 of 5 Hotel   |   Rother Street, Stratford-upon-Avon CV37 6NH, England   |  
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Newcastle upon Tyne
Top Contributor
84 reviews 84 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
125 helpful votes 125 helpful votes
“Modern facilities in historic surroundings”
5 of 5 stars Reviewed October 27, 2012 via mobile

Stayed here recently as part of a large group on a business trip. Recently renovated to a very high standard in an old historic Stratford building it is a great place to stay. Nice bar on site and excellent if a tad fussy breakfast.

Stayed September 2012, traveled on business
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554 reviews from our community

Traveler rating
    320
    169
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 27, 2012

We booked a last minute 2 night stay in Character Room (Twelfth Night). Generally the stay was good but there are areas possible for improvement.

Good aspects:
- large room with nice ambiance and excellent bathroom.
- recently well refurbished though bed matress & pillows were extremely uncomfortable.
- our room was quiet notwithstanding the MOP Fair outside
- parking arrangements are a little bit "fiddly" at the nearby public car park, but generally OK bearing in mind town centre location.
- service was very friendly & helpful.
- breakfast was good, with nice choice.

Drawbacks:
- no door on en-suite bathroom / toilet (just a curtain) which isn't ideal & other guests might find even more frustrating.
- very uncomfortable, relatively small double bed.
- wardrobe space is poor & there is an unreasonable lack of any drawer space.

Other reviewers have commented in similar terms, and it seems that management are aware but obstinately they don't seem willing to listen to such constructive feedback which would enhance the customer experience - remedying these issues would be easy, inexpensive & still allow the chararacter of the room to be fully maintained.

- we had a meal in the restaurant. My choice was fine, but my partner was very disappointed with her main choice (cod). Initially it had been very over salted & whilst the waitress willingly & helpfully aranged for it to be re-done, when re-served the cod was under-cooked.

Overall I would say the hotel is good though the quoted over-night prices (especially for a character room) seem too high. I would be prepared to stay again & recommend, but guests need to be mindful of potential drawbacks with their chosen room.

Room Tip: Ask at time of booking about bathroom arrangements & clothes storage space if this is important.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Holywood, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 27, 2012

We spent our honeymoon in this hotel fifty three years ago, and on our anniversary in August, booked for two nights - our romantic trip down memory lane. The hotel had recently been acquired by Fullers Brewery who invested £3million in a complete refurbishment. Was the money well spent? In the main, yes, but I do think they could have managed to replace some of the original oak beams in the dining room with the real thing and not pseudo concrete badly painted to look genuine. It still had the great atmosphere we remembered from ouir first visit and although the menu promised great things, my first two starter choices were not available - not the best start to what turned out to be a very enjoyable dinner, greatly enhanced by the bubby, smiling French waitress.
There was a distinct lack of 'old beams' in many of the newly refurbished bedrooms, but apparently they do exist. Our room was beautifully furnished with a magnificent six foot wide brass bed, very comfortable but perhaps the maid will remember sometime to vacuum under the bed!
The bathroom/wetroom was magnificient, but a shelf to put toothbrushes etc. etc would have been a tidy addition rather than the floor. Apart from the hum of the A/C and ventilation system
outside our window, there was also a distinct 'hum' from the outlet pipe of the shower compartment: we had to close the bathroom door to keep the odour at bay.
They say the car park is 100 yds from the hotel - in my estimate it is more like 200yds: we're glad it wasn't raining! The confirmed daily rate for this parking was £6, but at check-out I was charged £8/day because "it was parked overnight". Like, they didn't know I had booked for two nights.The only unloading area is on a double yellow line at the front of the hotel, and unloading and loading luggage is a DIY operation, as is humping heavy suitcases to your allocated room and down again.
At £146 per night, I would have expected some help from a porter. Would I stay again at The White Swan - definitely not if arriving by car. There are many other hotels just a few minutes from the town centre, who have ample free parking with luggage delivered to your room.

Room Tip: Make sure it is nowhere near the A/C machinery
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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lincoln
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 22, 2012

We have just spent a lovely weekend at The White Swan Hotel. Everyone was really friendly, rooms very clean, really lovely and so comfortable.
We will be defiantly be returning and will recommend to anyone wanting a lovely place to stay in a good location.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clitheroe, United Kingdom
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 21, 2012 via mobile

Stayed for 2 nights, Friday and Saturday. Arrived 3 o'clock on the Friday, checked in and parked the car, no problems as the car park is a 1 minute walk. Went into the bar to meet friends and stayed in there for the rest of the afternoon as the atmosphere was great and it had the Friday afternoon buzz. The room was excellent, clean with flat screen tv, fluffy towels and stand alone bath. The decor throughout the hotel, reception, bar area and corridors was pristine. We ate in the bar restaurant on the Friday night, the food and service was excellent. Breakfast again could not be faulted. All 8 of our party agreed that the whole experence could not be faulted and we would stay there again.

Stayed October 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edinburgh8
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 21, 2012

I travel a lot for business and found this on booking.com.The room was nothing fancy (I believe I stayed in one of the basic rooms) but very clean, comfortable and at the end of a corridor so nice and quiet.The young staff were all very pleasant and helpful but the highlight was the restaurant. very, atmospheric and candlelit tables where I had a delicious meal served by friendly and delightful staff. I am a vegetarian so sometimes dinner can be problematic but the waitress was totally understanding and asked the chef who offered me options. In the end I settled for the beetroot risotto which was on the menu and was thoroughly delicious.
I am back in Stratford soon and will definately return to this hotel

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg South Africa
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 19, 2012

Only stayed 1 night, but ideally situated in Stratford for the tourist. We had a 'character' room, very big, plenty of room and very comfortable. Loved the bathroom, large bath and huge shower.
Ate in the restaurant that evening, food good. Breakfast next morning was equally good. Would stay again with pleasure.

Room Tip: Ask for a 'character' room facing the front. we had 101
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The White Swan Hotel

Address: Rother Street, Stratford-upon-Avon CV37 6NH, England
Phone Number:
Location: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The White Swan Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
Our hotel offers luxury accommodation in Stratford-upon-Avon, while crucially maintaining the charm, character and period features of the original building.The White Swan dates back to 1450, making it one of the oldest pubs in Stratford – and the front of the hotel is a cosy, traditional pub, continuing to serve outstanding cask ales and the best pub food in town.Our 41 four star guestrooms, marry traditional, original features with modern conveniences like iPod docks, flatscreen TVs and ensuite bathrooms.One thing not to miss on your visit to this historic Straford-upon-Avon pub is the antique wall painting in one of our front rooms. Commissioned by William Perrott, who owned the building in 1560, the special painting depicts the story of Tobias and the Angel - a subject doubly appropriate for a tavern of that time. ... more   less 
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Also Known As:
The White Swan Hotel Stratford-Upon-Avon, England
White Swan Stratford Upon Avon

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