In the main, Billesley Manor was an enjoyable place to stay - our room was clean, comfortable and a good number of amenities etc were provided. The let down was our experience with the bar and room service. Firstly, in the bar at about 5.00 p.m there were no staff present and we had to hunt out someone to serve us. When someone finally came, her manner was perfunctory at best. Then, when we ordered room service dinner, we asked for 350ml pours of our chosen wines (as one of us wanted white and the other red). This was clearly listed as an option, with pricing, on the menu for the wines selected. Firstly, the person taking my order asked if I meant a half bottle. My reply was that I wasn't sure, I was simply quoting what was on the menu. After finishing the call, she then called back and advised that there were not half bottles in the wines selected and that they would need to pour the amount requested into a glass. Again I reiterated that I was simply referencing an amount stated on the menu and I was happy for the hotel to do whatever they usually did when someone ordered that amount. Five minutes later another call back, saying that they couldn't accommodate our request and that we would need to order smaller glasses of the wine. I found it odd that there was all this confusion, and inability to accommodate 'our request' when all I was doing was ordering something clearly provided for on the menu ...
- Official Description (provided by the hotel):
- The 16th Century, four-star Billesley Manor Hotel has 72 bedrooms and sits in 11 acres of beautiful countryside just outside the medieval town of Stratford-Upon-Avon. Visit the Royal Shakespeare Theatre, discover the myths and magic of Warwick Castle, then enjoy a quiet moment in the hotel’s library, where legend claims that Shakespeare penned As You Like It.A beautiful country retreat with a Health & Leisure Club that features an indoor pool and outdoor tennis court. The hotel also has a listed 100-year-old topiary garden and fountain. The 2 AA Rosette Stuart Restaurant serves modern British food made from seasonal, local produce. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Agoda, Orbitz, TripOnline SA, Expedia, Despegar.com, getaroom.com, Odigeo and Tingo so you can book your Billesley Manor Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Barcelo Stratford Upon Avon
- Stratford Upon Avon Barcelo
- Billesley Manor Hotel Stratford-Upon-Avon, England