This really could--and should--be so much better. For some months after it openeded, it was.
Since then, in my opinion, the food has reduced significantly in quality and for that matter, the helpings. That said, the food is of a good standard but not in accordance with the surroundings and the menu--it just isn't up to scratch. It's no better than the other places nearby and it aimed to be when it opened.
In my case I had a duck salad with sweet chilli sauce. It was small and watery, spicy but poor flavour. The pud of "a selection of ice creams and sorbets" was 2 small scoops with a biscuit. £12.95 is a lot for that in my view.
I have read the comments occasionally commenting on poor service and I can see that. The manager was very efficient when he waited on table but was perhaps too "officious" and "efficient" in his manner. Now he has people who are often scruffily dressed and inefficient.
There is something of a mismatch between the food, service, surroundings and the atmosphere. I wish I could be more precise but it's a feeling I have heard from others.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.