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“My experience staying at The Stratford Manor Hotel” 5 of 5 stars
Review of Stratford Manor Hotel

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Stratford Manor Hotel
4.0 of 5 Hotel   |   Warwick Rd, Stratford-upon-Avon CV37 OPY, England   |  
Hotel amenities
Walsall, England, United Kingdom
1 review
“My experience staying at The Stratford Manor Hotel”
5 of 5 stars Reviewed August 21, 2012

I stayed at this hotel for one night, i was made to feel very welcome by all of the staff, and they were always very polite & helpful. The room was beautiful & very accommodating. The food in the hotel was of very high standards & very enjoyable. The surrounding areas of the hotel are beautiful too. I have recommended this hotel to some of my friends & family.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTurnbull, General Manager at Stratford Manor Hotel, responded to this review, August 30, 2012
Dear Karen B
We are so pleased that the team here at Stratford Manor managed to exceed your expectations as that is of course our aim.
Kind regards
Keith Turnbull
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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885 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Bournemouth, United Kingdom
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 20, 2012 via mobile

My husband & I went to the Stratford Manor for our 5th wedding anniversary .
We booked it just a few days before we want and got a really good deal .
We were very pleased with our room. I have a disability & we were given a really nice room with grab bars in the bath etc.
The food in the restaurant was was
Good. We ate in the restaurant one night & in the bar on another night. Both were really good. The chap in the bar was really lovely & all the staff were friendly and helpful.
I would definitely go there again & liked it so much we might go there for Christmas .

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTurnbull, General Manager at Stratford Manor Hotel, responded to this review, August 30, 2012
Dear Caroldeeg
We are so pleased that you and your husband enjoyed your 5th Wedding Anniversary here in Stratford upon Avon. Anniversaries are special occasions and we are delighted we were able to contribute to yours. You mention Christmas and we do have residential breaks available at both Christmas and New Years Eve should these be of interest to you. Stratford Christmas lights are very good and last year's street market in the run up to Christmas added real character to the town.
kind regards
Keith Turnbull
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Manchester, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 15, 2012

Stayed at this hotel 8th to 10th August and was well pleased with the standard of the hotel and the size of the room, comfy bed, very clean bathroom, tea and coffee making facilities and very quite at night as facing the lawns at the back of the property. Breakfast was plentiful with all the usual buffet serve yourself so as much as you liked and was very good quility. Bar area very big and all the staff had a smile and the food in the evening wasn't cheap but was of a very good standard so would recommend having a meal. Hotel is a short 5 min car drive or 10 min bus ride into Strafford and the bus is right outside the hotel so easy to get around although at £5.80 each return on the bus maybe a taxi would be cheaper. If i was staying in Strafford again i wouldn't hesitate to return to this Hotel.

Room Tip: Ground floor facing the lawn at the back was a nice quite room 116
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, August 17, 2012
Dear Sugalips,
Thank you for reviewing Stratford Manor.
I'm really pleased that you enjoyed your stay with us and hope you enjoyed exploring Stratford-upon-Avon. Your feedback is greatly valued and will be shared with the team in due course.
Kind regards
Martin Heap
Operations Manager
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bristol, uk
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 14, 2012

We booked in for a one-night SPA break, with lunch on arrival, Evening meal, and breakfast on departure morning.
When we arrived we were greeted by extremely pleasant and friendly reception staff, and informed of the arrangements for our lunch, and even though we had arrived earlier than the stipulated check-in time, our room was ready so we had time to unpack and chill before lunch. We enjoyed our lunch in the hotel bar, watching the Olympics. The bar and waiting staff were very friendly, polite and accommodating!
We had treatments booked within the hotel Spa, and we were given two treatments included in the cost of the Break, which we thoroughly enjoyed (just a little too short!!) of excellent standard.
Our evening meal was very nice, although it hadn't been explained fully at any stage that there was a monetary allowance for courses provided within our booking, which left us somewhat confused. But the standard of food and service was exceptional.
We were woken too early in the morning by cyclists competing in the Shakespeare Bike Ride, which was disappointing for us as we were in need of a "lie-in", however a nice breakfast awaited us, and we even had time to enjoy the pool etc again before departure.
Our main, and probably ONLY complaint, of an otherwise relaxing and pleasurable break away, was that there was no Jacuzzi within the Spa facilities!! This feeling of disappointment was compounded on checking-out, when we raised our "grievance" with the reception staff, to be told that there USED to be a jacuzzi but that during the re-vamp of the spa facilities it was taken out!!! PLEASE reconsider this decision, as this is the reason why we feel we can only rate the Spa as average!!
Overall a VERY pleasurable weekend, and in the main, met our expectations of a 4* Spa Hotel.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, August 17, 2012
Dear reflexy68,
Thank you for being one of our first spa guests to review Stratford Manor. Our spa opened on 6th August and we are delighted with how it looks and the quality of treatments provided. I am sorry that Stratford Manor no longer has a jacuzzi - this was removed in 2011 as it was beyond economic repair however our facilities do include 3 treatment rooms, swimming pool, sauna, steam room, tennis courts and frisbee golf so there is lots to do at Stratford Manor. I hope we can welcome you back soon.
Kind regards
Martin Heap
Operations Manager
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Lichfield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2012

My friend and I enjoyed a very relaxing spa break at this hotel. The treatments in the new spa area were excellent as was the food. We both commented how friendly ALL of the staff were. It was nice to feel that they genuinely seemed to want guests to enjoy themselves.

Two minor negative points were that the restaurant was a bit slow serving dinner and the pool only had a very small shallow end which could have been more clearly defined.

Overall, a very good stay and our thanks to all the staff.

Room Tip: As we were on a spa break, we had a room close to the spa.It was nice to not have to go far back to...
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, August 17, 2012
Dear valeria095,
Thank you for taking the time to review Stratford Manor.
I'm really pleased that you enjoyed your treatments in our newly opened spa. Our team of therapists have been recruited with an emphasis on warmth of welcome and I am pleased that they looked after you really well.
I will be sharing your feedback with the team in due course and am sorry that you experienced a delay in service in our restaurant.
I hope to welcome you back soon.
Kind regards
Martin Heap
Operations Manager
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Nottingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 13, 2012

stayed at the stratford manor in a qstar room. nice sized rooms. alitle dated but clean and comfortable. fridge containing milk small wine and small beer, water and coke. also biscuits and crackers. this is refilled daily. paper brought to room every morning. spa has been done up but not the pool nore steam room nore sauna from what i can work out, i think they have added a treatment room, which i did not see. breakfast was full english which you help yourself to and all the other what you would expect. drive into stratford from hotel about 3 miles and you can park in the sister hotel for free which is the stratford. stratford its self very nice. visit to the charlote park is a must. this is national trust and is very nice to walk round.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, August 17, 2012
Dear butt0n123,
Thank you for your review. I'm pleased you enjoyed a 4 day break at Stratford Manor.
With so much to do in the area I hope you found the time to explore Warwickshire and the wonderful attractions that it has.
Kind regards
Martin Heap
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hemel Hempstead, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 12, 2012

We have used this hotel on many occasions over the last 6 years the Spa Area has been upgraded and is good except the reception area, staff are unable to see the pool from the desk.

On our visit this week the restaurant was very slow in serving our dinner, we had a 1930 reservation on the Thursday Evening and was served our main meal at 2115. Having our grandchildren with us this was very disappointing and they could not enjoy the food.

On the Friday evening our food again took a long time to arrive a booking for 1930 and we got our main meal at 2115 this was according to the staff because 250 people were being served in a function room. This is not good enough more staff should be available in the kitchen to deal with this.

The staff in the restaurant were very good and they were very frustrated with the situation

The Hotel itself is very clean in a good location and friendly staff

Room Tip: Have a number of connecting rooms for families with young children.
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, August 17, 2012
Dear KeithP,
Thank you for your review.
I am sorry that the speed of service in our restaurant was not ideal for you on this occasion. I have asked both our restaurant manager and Head chef to investigate as to the cause of the delays on both evenings. We pride ourselves on looking after families and I fully appreciate how impatient children can be during dinner and lengthy delays are not acceptable.
On a more positive note I am pleased that you are a regular guest at Stratford Manor and do hope that this visit will not deter you from returning in the future.
Kind regards
Martin Heap
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stratford Manor Hotel

Address: Warwick Rd, Stratford-upon-Avon CV37 OPY, England
Location: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Stratford-upon-Avon
#5 Business Hotel in Stratford-upon-Avon
#5 Romantic Hotel in Stratford-upon-Avon
#6 Luxury Hotel in Stratford-upon-Avon
#8 Family Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Stratford Manor Hotel 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Stratford Manor Upon Avon
Hotel Stratford Manor
Stratford Manor Hotel Stratford-Upon-Avon, England

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