We had wonderful memories of a lovely Christmas spent here some 6 years ago and were looking forward to our return visit. Sadly, the hotel management seems to have 'lost the plot' since we were last there. The lovely open log fires we remembered have been replaced by nasty gas coal effect ones. The whole hotel looked as though it needed a refurb; tatty, worn carpets and shoddy paintwork. No hand towels in the lady's loo on a Saturday night when the hotel was full and buzzing. Our room was clean enough but tired and worn, noisy as the rooms are so spread out that there is constant through traffic (and all night too) in the corridors. But what finished off our stay and will be our parting memory was the shambles that was Sunday breakfast. There were signs saying breakfast on Sunday was busy between 9 and 10 so you have to wait, as we did. When we sat down 10 minutes later there were several empty tables, the staff are just not organised properly to clear and relay quickly enough. There were still people in the queue with tables to our left and right empty - shambles! The chef is good - the breakfast when it came was lovely. So if the restaurant manager knows this, why not open up a function room as an overflow or offer customers a discount to eat after 10 with a later checkout time? The staff were polite and helpful, they just need training and better management. Sadly our fond memories of this hotel will remain that - we won't be gong back!
- Official Description (provided by the hotel):
- Macdonald Alveston Manor Hotel is one of the finest ---4-star hotels in Warwickshire, offering great luxury accommodation in one of the most beautiful and historic parts of England. Set in the very heart of Shakespeare Country, and in close proximity to beautiful Cotswold villages, the historic Alveston Manor Hotel is set in its own grounds just 5 minutes walk from all the cultural attractions of Stratford-upon-Avon. With luxurious bedrooms and a Vital Health Club & Spa this is the perfect destination for those looking for a relaxing or romantic break away. ... more less
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- Also Known As:
- Macdonald Alveston Manor Hotel Stratford-Upon-Avon, England
- Alveston Manor