The hotel it's self is very much a three star property which is fine however there are elements in which the hotel underperforms.
My room for example smelt of damp and this damp was evident in the bathroom. Although shower was hot, water came out at a dribble. Some areas of the room and bathroom need a makeover. My room was also cold even with hearing ramped up.
Good points are - service is decent, wifi is free and fast, ample free parking and breakfast is good.
My colleague stayed in a room in the actual main building and wasn't too complimentary!
I think the hotel needs to sort out the issues in the room and give a bit of attention to the rooms.
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- Also Known As:
- Best Western Kenilworth
- Kenilworth Best Western
- The Peacock Hotel Kenilworth, Warwickshire