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“Past disappointment turned to delight” 5 of 5 stars
Review of Jesmond Dene House

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Jesmond Dene House
4.0 of 5 Hotel   |   Jesmond Dene Road, Newcastle upon Tyne NE2 2EY, England   |  
Hotel amenities
Whitley Bay, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Past disappointment turned to delight”
5 of 5 stars Reviewed November 15, 2012

We had stayed in a classic room earlier in the year and had cause to complain about the room. The hotel management graciously afforded us an invitation to return and we had an altogether more relaxing and enjoyable experience. The room was airy with large windows and overlooked the gardens and part of the car park. Last time we had stayed it had been a Saturday night in September. We arranged to return on a Saturday in October but unfortunately had to cancel due to illness. We assumed then that we had missed our chance. However, it appeared that the invitation still stood and we returned on a Wednesday in November. We were made to feel at home from the moment we arrived. The staff were as friendly and professional as we had remembered and the food once again to die for. The young waiter knew his cheese board and was able to advise on my selection. Breakfast also offered an array of choice. We left the hotel rested and refreshed. Will we return? You bet!

Room Tip: Ask for a room overlooking the gardens or car park.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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567 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Durham, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 8, 2012

We stayed 7th July with my husband’s parents for his birthday. We had booked a Junior Suite but as I had a problem with my leg, on check-in, we requested to move rooms and asked for one with a walk in shower. The reception staff could not have been more helpful and accommodating. Within a few minutes we had moved into a beautiful room with a wonderful wet room.

As it was my husband’s birthday we decided to have the tasting menu for dinner, which was out of this world. Every course was delicious and beautifully presented. The cornbeef hash was amazing and the chocolate and banana sphere was to die for. It was so good we decided to do it all again and have booked to return for my mother-in-laws birthday at the end of November.

We try to visit the hotel at least once a month for lunch or dinner and love to treat ourselves and stay overnight. The hotel is a gorgeous place to relax and unwind with wonderful, attentive staff and delicious food. What more could you ask for.

Magnificent

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 2, 2012

Jesmond dene house is wonderful venue for a wedding reception My daughter and son in laws choice of venue couldnt have been better the staff are so attentive and welcoming.The bedroom was spotlessly clean and the most amazing huge bath and under floor heating. The whole hotel has a relaxing atmosphere with plenty rooms where you can just chill.I dont live far from this little oasis in the middle of Newcastle and I am looking forward to testing their sunday lunches.I have only one small moan the breakfast although nice I did not think it was anything special for the price £17.00 This is a great hotel in the heart of Newcastle if you are planning a wedding its a great choice.

Room Tip: Dont book rooms that surrond great hall if youre not part of the wedding party
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
335 helpful votes 335 helpful votes
4 of 5 stars Reviewed October 31, 2012 via mobile

I have lived in Newcastle for close to 30 years and never been to Jesmond Dene House ( although I am led to believe that it has only been a hotel for the last 10 years or so)

The fact that I live no more than a mile away may have had something to do with this but we were going to a wedding and the wife decreed we were staying over!

Check in was professional polite and efficient..and everything else followed the same theme.

The entire hotel was spotlessly clean with ample rooms where you can chill out. Nothing was too much trouble for the staff who were attentive without being over bearing.

The bedroom was adequate with an excellent shower bathroom with underfloor heating etc. Complimentary water and fruit are also in the rooms as standard.

The bed was absolutely huge and so comfortable I almost missed breakfast the following morning!

Only 2 small gripes... Our room (10) has the creakiest floorboards I have ever encountered and secondly the breakfast although nice I was disappointed that it was nothing special given the rest of the stay.

However it has to be said that if you are looking for a great hotel within 2 miles of the centre if Newcastle for a special occassion you will not do better.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tynemouth, UK
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 31, 2012 via mobile

If you are looking for somewhere to hold a wedding reception, look here. If you are thinking of looking for other places, stop wasting your time. Jesmond Dene House (JDH from now on) is perfect.
My daughter was married on 27th October 2012 at St George's Cullercoats and we had he reception at JDH. We had 80 guests for the reception proper and another 30 for the evening reception. The Hall is superb for a wedding of this size. We had nine tables including the top table. After a reception drink and canapés (whilst a fabulous photographer, Helen Russell, did her stuff) we had a meal to die for. The food was excellent. The house wine was lovely. The service was immaculate and extremely prompt. There were plenty of staff and they worked their socks off. We had a half-hour turnaround when the hall was reconfigured for the evening event. That went really smoothly too. The evening buffet was superb.
After it all we retired to comfortable, warm rooms and slept soundly. Breakfast was better than I have had anywhere.
Going back a few months, the event organisers (esp. Kate) were amazing.
This is, genuinely and honestly, a brilliant place to "do" a wedding.

Stayed October 2012, traveled with family
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2012

The rather austere building belies the stylish interior of this extremely comfortable and well managed boutique hotel. This was our second stay and I would recommend it for a breakfast table comparable to a smart London hotel, bedroom suites with a hint of luxury and attention to detail, a welcoming decor of rich colours and inviting sofas, a delightful, well tended garden and attentive, though unobtrusive staff.

Stayed September 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scarborough, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2012

Just returned from a wonderful one night stay at Jesmond Dene House. It was very belated Christmas present from my Husband but it was well worth the wait. He had booked a classic room but we had been upgraded to a suite in the new building, which was lovely and spacious. We had dinner in the Hotel and enjoyed a lovely meal with great service. We mainly ate from the House menu which we felt was really good value but didn't sacrifice on quality at all. Unlike a previous reviewer I don't feel staff went out of their way to make you feel out of place - quite the opposite, we were made to feel very welcome!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Jesmond Dene House

Address: Jesmond Dene Road, Newcastle upon Tyne NE2 2EY, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Newcastle upon Tyne
#2 Business Hotel in Newcastle upon Tyne
#2 Luxury Hotel in Newcastle upon Tyne
#3 Family Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Jesmond Dene House 4*
Official Description (provided by the hotel):
A grand house with contemporary style, a leafy setting near the heart of the city. Jesmond Dene House is neither a townhouse nor a country house hotel. It's simply 40 well-designed bedrooms and suites in a richly historic building offering understated luxury and rather good food. Overlooking the wooded valley of Jesmond Dene, the privately owned hotel guarantees peace, escapism and a refreshing change. Newcastle's city centre, however, is only a five-minute drive. The hotel recently received 4 red stars and the AA Hotel of the Year 2008-2009. ... more   less 
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Also Known As:
Jesmond Dene House Hotel Newcastle Upon Tyne
Jesmond Dene Hotel
Hotel Jesmond Dene

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