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“AWESOME SERVICE” 4 of 5 stars
Review of Euro Hostel Newcastle

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Euro Hostel Newcastle
4.0 of 5 Hotel   |   17 Carliol Square, Newcastle upon Tyne NE1 6UQ, England   |  
Hotel website
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Hotel amenities
Special Price
15% off room rate
London
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“AWESOME SERVICE”
4 of 5 stars Reviewed April 10, 2013

The location of this hostel is so central.....it is perfect for seeing Newcastle and especially for a late night out on the town. The bar at the hostel is really lovely and one I would happily go to anyway. The rooms were clean, although the triple was a little small. I was attending a conference with my friends and it can be a little noisy but the staff work hard to maintain control over noise levels, with strict penalties for disruptive behaviour. We had a noisy group on our first night and the management provided the BEST customer service to resolve this issue to my satisfaction. Great for a party night sleep....with a decent breakfast where you can buy extras like fresh hot porridge or a fry up.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Euro Hostel Newcastle, responded to this review, April 17, 2013
Hello zna79

Thank you very much for providing Tripadvisor with a review on your recent stay with us at Euro Hostel Newcastle.

As with many accommodation providers in Newcastle, we have proved to be very popular with the younger clientele and, on occasion, their behaviour becomes unacceptable. We always attempt to maintain control over these situations and I was delighted to note that you, as a valued customer, could see the efforts being made by the team on duty.

I was also delighted to note that the issues experienced by your party had been dealt with to your satisfaction.

Thanks once again for your comments and I do hope we will see you again soon.
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199 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Penrith, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 5, 2013

Stayed at the start of March as part of a large group (40+ people) for two nights. The party were very well looked after by the patient and helpful staff. The rooms are 'hostel-like' being basic, sufficiently clean and functional with numerous bunks in each. The attached bar & restaurant proved a big plus being open all day & night with decent food served all the time. Its only a 2 minute walk away from all the night life so it has a tendency to attract stag/hen do's which in turn creates a racket at 3 in the morning when they start coming in, but as i say above, its a hostel -its in the city centre & its cheap! I'd have no problems staying again with a bunch of mates or a group, and the bar area is excellent even just for a social drink (& sensibly priced) - however if i was looking for a romantic weekend away with my wife then perhaps this ain't the place. 'Horses for courses' as they say!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Euro Hostel Newcastle, responded to this review, April 17, 2013
Hello Stuart J

Many thanks for taking the time to provide such an honest and accurate review on your recent stay with us at Euro Hostel Newcastle.

We really appreciate all guest feedback and I was pleased to see that you appeared to have enjoyed your time with us.

I do hope you will come and see us again in the future.

Thanks again
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Ireland
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 1, 2013

My friends and I stayed here for three nights at the end of March and it was fantastic, we had a two minute walk to the main shopping areas and nightclubs. On arrival, the check-in went smoothly and the guy that checked us in was very helpful and friendly. We had booked a private room for three people and upon reaching our room discovered sleeping room for 5 which was great as we could spread out a little! the beds were comfy and very clean, as was the room which was surprisingly modern. We quickly interacted with other guests and made plenty of friends, and there was a bar down stairs which was lovely and very handy for a quick meal or drink before heading out at night, (it was reasonably priced). Overall, it was definitely the nicest hostel I've stayed in, and if we return to Newcastle my friends and I have already agreed it's where we'll be staying!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Euro Hostel Newcastle, responded to this review, April 3, 2013
Hello L M

Thank you very much for taking the time to write a review on your recent stay with us at Euro Hostel Newcastle.

We were all delighted to read your comments on our facilities and services and it was fantastic to note that you seemed to enjoy everything about your stay.

Thanks again for the feedback and we hope you come and stay with us again very soon.
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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 22, 2013

Stayed a couple of times at this hostel and it's suprisingly nice. The rooms are a good size, and clean. The reception area is looking good and the pub/restaurant is great with wifi.
I highly recommend this place as it's also a very good price, especially when you share with friends.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Euro Hostel Newcastle, responded to this review, March 24, 2013
Hello Sandypandy74

Many thanks for your review on Euro Hostel.

I was delighted by your comments and ratings, but even more so when I read you were a repeat guest.

Thank you so much for your positive comments and it was very pleasing to note that you had enjoyed your stay withe Euro Hostel Newcastle.

I do hope you will come and see us again very soon.
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Leeds, United Kingdom
1 review
4 of 5 stars Reviewed March 19, 2013

A group of us stayed the weekend of 15-18 March, we had two rooms on the third floor. The room itself was spacious and very clean.
The staff were very friendly, hardworking and helpful. It was sad to see that the staff had to deal with other guests who were noisy and disrepectful in the early hours, but it was nice to see that they dealt with these unruly guests in a professional and calm manner.
Overall, the hostel is good value for money.
I would stay here again and look forward to another stay in Newcastle!

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Euro Hostel Newcastle, responded to this review, March 21, 2013
Hello b7895439

Thank your for your comments and feedback regarding your recent stay with us at Euro Hostel Newcastle.

Thank you also for your understanding regarding the problems the team experienced with a very noisy and unruly group and I was glad to note you were pleased with their handling of a very difficult situation.

I was delighted to note that despite these issues, it did not deter from your party enjoying your stay.

I'd be delighted to hear more about your stay so if you have the time, my email address is pauls@newcastle.euro-hostels.co.uk.

Thanks again for your comments.
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1 review
1 of 5 stars Reviewed March 18, 2013 via mobile

I certainly won't be heading back to the euro hostel in a rush , totally screwed over by throwing us out without any warnings for being to noisy after the amount of money my group had spent there over the weekend I fully expected to be showed a bit more respect . There was no damage to the rooms , fair enough if they had warned us 2 or 3 times about noise but not even 1 warning I received from then and then when I asked them for evidence that it was my grouo the members of staff were very rude in the way which they dealt with my demands and when I filled in the feedback form the staff proceeded to rip it up and said we aren't going to he reading that crap

I'm certain that the only reason they thought we were making "noise" is due to the fact that we were due our bond back which equalled 600 quid and they certainly saw it as an easy 600 quid .

The rooms were quite dirty also , with alot of dust around and an empty pizza box left under one of the beds from I can only assume the previous visitors

The bunk beds in the room certainly didnt look to safe from the bottom bed as whenever the person on the top moved it looked as though they were going to fall through

On the plus side the pub which is connected to the hostel was the only positive thing about staying there with a nice pint and good but that isn't enough for me to go back there and waste my money , if rather pay and extra 20 quid for a more expensive hotel where they would probably treat their customers right with respect

  • Stayed March 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 18, 2013

Myself, friends and family stayed at this hostel for 3 nights for St. Patrick's weekend, there were seven of us altogether in two rooms. Prior to the stay, I contacted the hostel to request our rooms to be close together and that we could have a window - both of these were done for us with a speedy reply.
I was a little anxious about staying in a hostel to begin with but loved the atmosphere. When we entered our room we were pleasantly surprised as to how spacious and clean it was - could easily have passed as a hotel. The bathroom was clean and the shower was very powerful. The staff were on hand to offer any advice we needed and were extremely helpful.
The ware rooms bar attached to the hostel was a lovely place to socialise and grab a quick bite to eat. The hostel is very central and in short walking distance to Eldon square etc.

I would not hesistate to stay here again.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Euro Hostel Newcastle, responded to this review, March 21, 2013
Hello k55979

Thank you for taking the time to review your stay for Tripadvisor after your recent visit to Euro Hostel Newcastle.

I was delighted to read your comments on our facilities and that we seemed to have exceeded your expectations of hostel accommodation.

Thanks again for your comments and I do hope you will return to the area and come and see us again.
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Additional Information about Euro Hostel Newcastle

Address: 17 Carliol Square, Newcastle upon Tyne NE1 6UQ, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Wheelchair access
Hotel Style:
#2 Best Value Hotel in Newcastle upon Tyne
#12 Luxury Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Euro Hostel Newcastle 4*
Official Description (provided by the hotel):
Now you can "budget stay - your way"... in Euro Hostel Newcastle. City centre location just 10 mins walk from Central Station and 2 blocks from world famous Grey Street. All rooms fully en-suite. Fabulous bar with cocktail menu. Food served all day. Dorms and private rooms available. Guest kitchen, laundry, dining and chill out room. FREE Wi-Fi available throughout the Hostel Bedrooms, Public Areas and Bar. ... more   less 
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Also Known As:
Euro Hostel Newcastle Hotel Newcastle Upon Tyne

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