I've stayed her twice now and this time was with mate to go and watch a gig don't get me wrong the hotel is lovely the building is amazing and the staff upon check in where great but we have a few problems with people banging on the door all night. Lucky I didn't get hold of them. When I tried to phone down to reception. The phone didn't work so I went down and told the guy on reception. He apologised and said he will replace the phone I told him it was ok. So I went back upstairs and half a hour later it happens again and nobody there since it was almost morning I couldn't be bothered to go back down stairs. But when I was checking out I told them and the lady looked at me like I was crazy and spoke to me sarcastically I told her I want my money back. But she refused. I'm sure you have a good night guarantee which I wanted to invoke. But was refused most of the staff where great but this one woman was a idiot. She annoyed me.
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- Also Known As:
- Premier Inn Newcastle Quayside Hotel Newcastle Upon Tyne