Firstly the hotel is in a great location for all the bars and restaurants on the Quayside which was why we picked it. It has a bar and restaurant which are good for a quick drink or something to eat. It also has an underground car park beside the hotel which is £7 per night so very reasonable for city parking.
We arrived just before the check in time of 2pm and were told that the rooms were not ready so we would have to wait in the bar for 15mins. This wasn't an issue, we had a drink and returned to Reception at 2.30pm. Only 1 out of 3 of the rooms was now ready so it was another trip to the bar. When we finally got our keys one of our party found that their room hadn't even been cleaned so it was another trip back to reception for them. To be fair they were refunded the cost of their room but it was a lot of hassle.
Our room was fine, not as modern as some Premier Inns but it was clean and the bed was comfortable. We were woken during the night by people running up and down the corridors and slamming doors, not the hotels fault though.
Overall I wouldn't stay at this hotel again. I think it needs updating to bring it in line with other Premier Inns.
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- Also Known As:
- Premier Inn Newcastle Quayside Hotel Newcastle Upon Tyne