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“exactly what you want from a downtown hotel” 4 of 5 stars
Review of Holiday Inn Express Newcastle City Centre

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Holiday Inn Express Newcastle City Centre
3.0 of 5 Hotel   |   Waterloo Square, St James Boulevard, Newcastle upon Tyne NE1 4EU, England   |  
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Certificate of Excellence
London
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“exactly what you want from a downtown hotel”
4 of 5 stars Reviewed August 15, 2014 via mobile

stayed here as we needed a place to stay for a few nights when we started work at the hospitals up here. all in all it's a perfect hotel for £45/night.
the staff are perfectly friendly and so helpful. they really do go out of the way to help you with whatever you need.
the room is a fine size. it's not super spacious but enough for two people sharing and afterall, it is mainly for business.
always nice to have a bar in a hotel so you can simply sit and relax. the bar was a tad expensive (more london pub price than london hotel!)
even the breakfast was good. it starts at 7 and has takeaway bags so, if like me, you leave for work at 7 then at least you're still getting your money's worth.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayinnexpressncl, Manager at Holiday Inn Express Newcastle City Centre, responded to this review, November 24, 2014
Dear Guest
Many thanks for reviewing your stay with us. I'm so glad that you enjoyed your stay with us, found your room to be comfortable, enjoyed our Express Start hot buffet breakfast and that you found our location to be everything you wanted. I do hope that we will have the opportunity to welcome you back on your next visit
Kind regards
Lee Anderson
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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781 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
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  • English first
  • French first
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English first
Newcastle
2 reviews
5 of 5 stars Reviewed August 14, 2014

Stayed at Holiday inn Express for two nights when I was in Newcastle for a Newcastle match. Perfect location, only a 10min walk to the stadium, and even less for shopping. Free, simple breakfast.father&son (10)


  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayinnexpressncl, Manager at Holiday Inn Express Newcastle City Centre, responded to this review, November 24, 2014
Dear Guest
Thank you so very much for posting such a kind review of your stay with us. I'm delighted that you enjoyed every aspect of your stay and I do hope that we will have the opportunity to welcome you back in the not too distant future.
Kind regards
Lee Anderson
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hastings, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 13, 2014

This was the perfect place for our three day stay in Newcastle. It seems that everyone who works here is friendly and helpful. Our double room was spacious and clean with everything you might need - including free wifi. Free breakfast had something (and plenty of it!) for everyone - cereals, croissants, cheese, scrambled eggs, sausages, baked beans, muffins.... Position is ten minutes walk from the station, right on the edge of Chinatown and next door to the fabulous Electric East (Pan Asian restaurant). Easy walk down to Quayside and over the Millennium Bridge to the Baltic. We will be back next time we come to Newcastle...

Room Tip: If you're a light sleeper, ask for a room away that doesn't face onto the main road.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayinnexpressncl, Manager at Holiday Inn Express Newcastle City Centre, responded to this review, November 24, 2014
Dear Guest
Thank you so much for posting an excellent detailed review of your recent stay. I'm delighted that you enjoyed our location and were happy with the facilities that we offer in the hotel. I do hope that we will have the opportunity to welcome you back in the future.
Kind regards
Lee Anderson
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prestwick, Scotland, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 12, 2014 via mobile

Lovely and clean, great free breakfast, comfy bed. Though shower not fantastic !
Reception staff friendly and informative, the male receptionist gave us some useful information regarding sights & walks to do to in the evening. Certainly 100% better than our recent stays in both travel lodge and premier inns !!!!

Stayed August 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayinnexpressncl, Manager at Holiday Inn Express Newcastle City Centre, responded to this review, November 24, 2014
Dear Guest

Thank you so very much for posting such a kind review of your stay with us. I'm delighted that you enjoyed every aspect of your stay and I do hope that we will have the opportunity to welcome you back in the not too distant future. Kind regards
Lee Anderson
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 9, 2014 via mobile

Stayed here for a wee city break
Room was nice , clean and well maintained.
Staff were genuinely friendly not just a painted on smile , exceptionally helpful.
Breakfast was also very good nice and hot and lots to choose from. Would deffo use this hotel again

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayinnexpressncl, Manager at Holiday Inn Express Newcastle City Centre, responded to this review, November 26, 2014
Dear Guest

Many thanks for writing your great 5 star review regarding our Brilliant Hotel it was especially great to hear that you found my colleagues to be genuinely friendly not just a painted on smile and exceptionally helpful.
We hope you stay with us again soon
Kind regards
Lee Anderson
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed here for one night to allow my daughter and I a shopping trip. Hotel was very easy to find and car-park next door very reasonable. Staff went out of their way to help with buses and taxis. Breakfast basic but adequate.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayinnexpressncl, Manager at Holiday Inn Express Newcastle City Centre, responded to this review, November 26, 2014
Dear Guest

Many thanks for taking the time to write your review regarding your one night stay at the Holiday Inn Express Newcastle. We look forward to welcoming you back soon
Kind regards
Lee Anderson
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kirkcaldy Scotland
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 5, 2014

Stayed here for two nights on a shopping break with a close friend.Location was excellent.Friendly and efficient staff.Very clean room and great shower.Breakfast was fine too but was exceptionally busy on the 2nd morning.That said the front desk staff had forewarned us of this when we checked in.Overall excellent value for money.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayinnexpressncl, Manager at Holiday Inn Express Newcastle City Centre, responded to this review, November 26, 2014
Dear Guest

Many thanks for taking the time to write your review regarding your perfect location at the Holiday Inn Express Newcastle. It was great to hear that you found Friendly and efficient staff, Very clean room and great shower. We look forward to welcoming you back soon
Kind regards
Lee Anderson
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Holiday Inn Express Newcastle City Centre

Address: Waterloo Square, St James Boulevard, Newcastle upon Tyne NE1 4EU, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#9 Family Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Newcastle City Centre 3*
Number of rooms: 130
Official Description (provided by the hotel):
Stay in the heart of vibrant Newcastle at the Holiday Inn Express Newcastle City Centre hotel. Located near Newcastle Central Station, our modern hotel is a short stroll from the city centre's cosmopolitan shops, bars and restaurants. Start your day with a choice of hot and cold items at our complimentary breakfast buffet, and ask Holiday Inn Express Newcastle City Centre's friendly front desk staff for tips on sightseeing and getting around the city. Help yourself to tea and coffee during your business event in Holiday Inn Express Newcastle City Centres 2 air-conditioned meeting rooms. Getting to meetings around Newcastle is a breeze thanks to our proximity to the A1 and train and metro services from the station 300 metres away. Our convenient city-centre location, a short walk from historic St Nicholas Cathedral, makes us a good base for sightseeing. Stroll across the sweeping Gateshead Millennium Bridge for a night out in the Arts Quarter's hip bars and restaurants and head to the huge MetroCentre 3 miles away for hundreds more shopping and entertainment options. After a day's sightseeing, unwind over drinks in Holiday Inn Express Newcastle City Centre's contemporary bar, open 24 hours, or catch up on email with our complimentary Wi-Fi. Our helpful staff will be happy to order takeaway food for you to enjoy in the comfort of your modern guest room. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Newcastle City Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne
Newcastle Upon Tyne Holiday Inn

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