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“Overnight stay” 4 of 5 stars
Review of Holiday Inn Express Newcastle City Centre

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Holiday Inn Express Newcastle City Centre
3.0 of 5 Hotel   |   Waterloo Square | St James Boulevard, Newcastle upon Tyne NE1 4DN, England   |  
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Prestwick, Scotland, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Overnight stay”
4 of 5 stars Reviewed August 12, 2014 via mobile

Lovely and clean, great free breakfast, comfy bed. Though shower not fantastic !
Reception staff friendly and informative, the male receptionist gave us some useful information regarding sights & walks to do to in the evening. Certainly 100% better than our recent stays in both travel lodge and premier inns !!!!

Stayed August 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayinnexpressncl, Manager at Holiday Inn Express Newcastle City Centre, responded to this review, 3 days ago
Dear Guest

Thank you so very much for posting such a kind review of your stay with us. I'm delighted that you enjoyed every aspect of your stay and I do hope that we will have the opportunity to welcome you back in the not too distant future. Kind regards
Lee Anderson
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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679 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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English first
Edinburgh, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 9, 2014

Stayed here for a wee city break
Room was nice , clean and well maintained.
Staff were genuinely friendly not just a painted on smile , exceptionally helpful.
Breakfast was also very good nice and hot and lots to choose from. Would deffo use this hotel again

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayinnexpressncl, Manager at Holiday Inn Express Newcastle City Centre, responded to this review, yesterday
Dear Guest

Many thanks for writing your great 5 star review regarding our Brilliant Hotel it was especially great to hear that you found my colleagues to be genuinely friendly not just a painted on smile and exceptionally helpful.
We hope you stay with us again soon
Kind regards
Lee Anderson
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed here for one night to allow my daughter and I a shopping trip. Hotel was very easy to find and car-park next door very reasonable. Staff went out of their way to help with buses and taxis. Breakfast basic but adequate.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayinnexpressncl, Manager at Holiday Inn Express Newcastle City Centre, responded to this review, yesterday
Dear Guest

Many thanks for taking the time to write your review regarding your one night stay at the Holiday Inn Express Newcastle. We look forward to welcoming you back soon
Kind regards
Lee Anderson
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kirkcaldy Scotland
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 5, 2014

Stayed here for two nights on a shopping break with a close friend.Location was excellent.Friendly and efficient staff.Very clean room and great shower.Breakfast was fine too but was exceptionally busy on the 2nd morning.That said the front desk staff had forewarned us of this when we checked in.Overall excellent value for money.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayinnexpressncl, Manager at Holiday Inn Express Newcastle City Centre, responded to this review, yesterday
Dear Guest

Many thanks for taking the time to write your review regarding your perfect location at the Holiday Inn Express Newcastle. It was great to hear that you found Friendly and efficient staff, Very clean room and great shower. We look forward to welcoming you back soon
Kind regards
Lee Anderson
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 5, 2014

We recently came for a hen do, it is in a great location and the staff were very helpful even when we were giddy and loud. Breakfast was great and the rooms were spot on, secure and clean. Perfect for people wanting to visit Newcastle especially couples and groups.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayinnexpressncl, Manager at Holiday Inn Express Newcastle City Centre, responded to this review, August 24, 2014
Fear Guest,

Thanks for your recent review.

You are right..our location is fab and a big selling point..

We hope to see you soon.

Best wishes
Lee Anderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 4, 2014

I came here 8 years ago as we were flying from New Castle Airport the next day. I had a good sleep there and it was only for one night. We are going back in October after a flight home from Lanzarote late at night. I would recommend if you are going for a night or a few days so you can explore New Castle but its pretty boring.

Room Tip: er i dont really know
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayinnexpressncl, Manager at Holiday Inn Express Newcastle City Centre, responded to this review, August 24, 2014
Dear Guest,

Thanks for your recent review.

I hope your review next time will go from "Okay stay " to great stay.

We hope to see you again soon.

Kind regards
Lee Anderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burton upon Trent, United Kingdom
Top Contributor
77 reviews 77 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 3, 2014 via mobile

If you have stayed in holiday inn express before you know what you are getting.

Stayed here on about 7-8 occasions this year most recent last month.

The hotel is unexceptional, but practical and clean.

Can get a bit noisy and as with all budget hotels there are the fair share of stag and hen do's to contend with.

What stands it aside are the staff. They remember your name, are very polite and will do anything for you. A credit to hie.

Stayed July 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayinnexpressncl, Manager at Holiday Inn Express Newcastle City Centre, responded to this review, August 24, 2014
Dear Guest,

Thanks for taking the time to review our hotel in Newcastle.

We hope to see you again soon.

Kind regards
Lee Anderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Newcastle City Centre

Address: Waterloo Square | St James Boulevard, Newcastle upon Tyne NE1 4DN, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#9 Family Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Newcastle City Centre 3*
Number of rooms: 130
Official Description (provided by the hotel):
Stay in the heart of vibrant Newcastle at the Holiday Inn Express Newcastle City Centre hotel. Located near Newcastle Central Station, our modern hotel is a short stroll from the city centre's cosmopolitan shops, bars and restaurants. Start your day with a choice of hot and cold items at our complimentary breakfast buffet, and ask Holiday Inn Express Newcastle City Centre's friendly front desk staff for tips on sightseeing and getting around the city. Help yourself to tea and coffee during your business event in Holiday Inn Express Newcastle City Centres 2 air-conditioned meeting rooms. Getting to meetings around Newcastle is a breeze thanks to our proximity to the A1 and train and metro services from the station 300 metres away. Our convenient city-centre location, a short walk from historic St Nicholas Cathedral, makes us a good base for sightseeing. Stroll across the sweeping Gateshead Millennium Bridge for a night out in the Arts Quarter's hip bars and restaurants and head to the huge MetroCentre 3 miles away for hundreds more shopping and entertainment options. After a day's sightseeing, unwind over drinks in Holiday Inn Express Newcastle City Centre's contemporary bar, open 24 hours, or catch up on email with our complimentary Wi-Fi. Our helpful staff will be happy to order takeaway food for you to enjoy in the comfort of your modern guest room. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Newcastle City Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne
Newcastle Upon Tyne Holiday Inn

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