We had never stayed in an apart-hotel before, but the prices were very competitive when compared to hotels when we were searching for somewhere to stay in Newcastle, so we decided to give it a try.
Roomzzz have several apartment hotels in the North, and opened their Newcastle one where we stayed last November. We went for a liberty suite that offered a living area with kitchenette, a separate bedroom and a bathroom. We paid just under £90 a night for our five night stay by booking around 2 months in advance, under their lowest price guaranteed scheme, and booking online was easy and fast, with confirmation of the booking sent straight through to my email.
Check-in is from 3pm but when we arrived at 1pm on our check-in day we were told that we could check straight in with no extra charge (their website suggests this should cost £10, if you wish to check-in early).
The location of the hotel was ideal for our stay, as we arrived by train at Newcastle’s main train station, and Roomzzz is just a five minute walk away, tucked in a small road behind the station. The road was very quiet (despite being so close to the train station), and we soon got used to the noise of the odd train passing which was not an issue at all – even with windows open.
The building is a converted period property and has retained its period charm whilst appearing modern at the same time. Photos and artefacts relating to the building’s former life have been framed and hung around the corridors of the building which is a nice touch.
Our room was 302, on the top floor of the hotel. Upon walking in to the “room” for the first time we were amazed by how much space we had – it really was an apartment, rather than a room, which although the “apart-hotel” tag suggested this, we were still pleasantly surprised.
The living area was lovely with dark wooden flooring, high ceilings, sash windows and a skylight window as well as quality furniture that fitted in with the rest of the decor. There was also a glass coffee table, a glass desk and a glass dining table with chairs, as well as a large flatscreen TV which had composite audio visual connections which allowed us to connect our ipad to the TV for further viewing options (free wifi is included throughout your stay). The kitchen had a hob, microwave, oven, fridge, dishwasher and sink and all the basics you could need (such as dishwasher tabs) were provided throughout our stay. The cupboards had lots of cutlery, crockery and cookware so if we had wanted to do a lot of cooking we’d have been fine . We only used the microwave one or two times, but it appeared quite complicated the first time and there was no manual so my husband had to google the model number online to find out how to work it! A manual would be a good addition.
The bedroom was beautiful with quality white bed linen, contemporary cushions and throws and one of the comfiest beds I have ever slept in. There was also a second flatscreen TV in the bedroom, as well as a direct dial telephone (with free local and national calls) and a dark wooden open-style wardrobe. An ironing board and iron was also provided.
The bathroom was very nice with clean lines and a calm ambience helped by the ceiling lighting which was not too bright and harsh. The power shower performed well and the only downside I could find with it is that I would have preferred a non fixed head to shower more effectively and it to be at the correct height (I’m 5’4” and my husband is 6’5”, but the shower fitting was fixed to the shower ceiling).
Breakfast is provided in your room rate on a “grab and go” basis for you to either bring back up to your room or take out with you. The selection is quite limited, but OK – small cartons of fruit juice, hot drinks (via a hot drinks machine), fruit and pre-packaged pastries.
You can also purchase other food and drink all day from the “Pantry”, which are some fridges near reception. This includes ready meals, chocolate and milk and although quite expensive, saves a trip to the nearest supermarket (which is a Sainsburys local in the station).
There is also a laundry room downstairs in the basement which houses a washing machine and dryer for you to wash and dry your clothes. This is great if you are travelling light! The info online and in the in-room info pamphlet says that washing powder is provided but there was none in the laundry room and we were told by reception we had to pay 50p for a washing tablet when we did some washing. Not a huge expense and not a problem at all, but it did leave us wondering why the in-room pamphlet was incorrect.
The other inaccuracy in the information in the room relates to air conditioning, It tells you that the air con in your room is set to 18 degrees and gives you info on how to change it, but there is no air con! We checked with reception and they confirmed it is an error as the rooms do not have air-conditioning. This was not good news as it was unseasonably hot in the North East during our stay. However, after we asked for a fan to cool the room down, one was provided the next day. And we were asked if we wanted to move downstairs to a cooler room, although as we had unpacked and were quite at home by this point we declined!
The staff were all very helpful, polite and courteous at all times and the hotel was exceptionally clean – it looked brand new! We enjoyed our stay immensely and hope to return again in the future.
**We stayed for 5 nights from 8 July 2013**
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.