This hotel is an excellent location. 2 minute walk from Central Station & only 5 minutes from some really great bars, clubs & The Quayside.
We stayed over New Year & were wellcomed by some really friendly reception staff. They offered us advice on where to go that evening & let us know of all the hotels entertainment for the evening.
Our room was absolutely spotless & very spacious. Such a modern feel with free wifi, an ipod docking station & the mini bar is a great touch! The bed was huge & very comfortable, a great nights sleep! The bathroom wasnt huge but the rainfall shower & the aveda products were fantastic.
We brought in the new year in the bar with other guests which had a great atmosphere. Music & dancing & the staff were chatting away & really enjoying themselves too!! The bar was pricey but we left & done our own thing after the bells. The staff were also kind enough to book us a taxi.
The next day were enjoyed a meal in the hotel restaurant. Prices are very high but for the standard of the food you do not mind for a treat on a weekend away.
We had a great time at this hotel & will definately be back!! Thoroughly enjoyed my new year in the toon!! Thanks!

Stayed for two nights at the end of December. Impressed from start to finish by the friendliness and helpfulness of the staff. Little touches like complimentary snacks and drinks in the minibar helped to make it a memorable experience.

Rooms are spacious, modern and well finished. The hotel is only a couple of minutes walk from the Central Station, so ideally located for exploring the city.

My only minor quibble is that the cleaners tried to come into our room while we were asleep, despite the 'do not disturb' sign we had hung on the door. Apart from that it was a fantastic place to stay.

There is nothing I could fault with the hotel I arrive early so didnt think my room would be ready but I got checked in straight away! And even if your room isn't ready there's a room where you can put your bags.

The welcome was very friendly. The staff were amazing and ready to help with any problems and questions we had. They even booked a taxi for us!

We had the king size room and it was totally spotless! Nothing fault and the style of the hotel is so beautiful. You even got free wifi in your room, tv and iPod speaker! One of the best nights sleeps

Excellent location for a night out on the Toon which is exactly what my wife and I wanted. Only five minutes walk from the city centre and the same in the other direction to the restaurants and bars on the Quayside. If you're travelling by car the hotel has it's own secure car park at £12 for 24 hours or it's 2 mins walk from the railway station. We took the car, arrived at 5pm so had all the next day to look around and go shopping with the car left at the hotel.
We received a very cheerful greeting at reception and were given the key to room 102 - unfortunately the heating wasn't working and the room was freezing. However, the staff responded immediately and gave us a free upgrade to 416, a top floor room with a balcony.
Good points: The welcome, the location, decent rooms, comfy beds, service and complimentary mini-bar (includes beer and wine in upgraded rooms!!). Downside: Only one - the bar is pricey if you fancy a few drinks - a pint and a single Baileys £9.90!! Ouch.
Good effort though and I would go back. Oh, nearly forgot the formidable breakfast!!