We have stayed in this hotel twice now and each time found the staff to be second to none - absolutely nothing is too much trouble for them. Rooms are clean, position is excellent. The only slight critisism I would have is that the car parking spaces are very tight if busy! I really must again emphasise the quality of the staff and commend the management for their recrtuitment/training policy. We did have a slight issue with the heating system in one of the rooms which could not be fixed, but we had a quick room change and were duly compensated for our inconvenience. We could not ask for more. Breakfast was good, but rather busy and we felt that there should have perhaps been a few more staff on to cope with the volume of people on a busy Saturday morning.
We will certainly stay here again and would highly recommend it to others.
- Official Description (provided by the hotel):
- Hotel Indigo Newcastle is just a two-minute walk from Central Station, and a ten-minute walk to Newcastle United Football Club. This upscale venue features an iconic Marco Pierre White Steakhouse, delivering to our guests a refreshing and welcoming experience.Hotel Indigo is a boutique concept by InterContinental Hotels Group (IHG), offering guests the luxury and individuality you would come to expect of a 4-star hotel. The design of the venue has been heavily influenced by its location within the historic Grainger Town area and will feature bold geometric forms, classical proportions and repeating patterns to mimic the architecture and rows of columns that can be seen around the local neighbourhood. Today, the Grainger town area is a hot-spot for cutting edge architecture and just a short stroll away from the city’s art galleries, restaurants, shops, bars and business district. Hotel Indigo Newcastle has a car park at the rear with charges at £12 per night. ... more less
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