We managed to secure a deal for this visit. Great the rate and a special welcome gift. As the welcome had been forgotten I decided to ask about it. To the credit of the hotel they apologised immediately for the error and instantly rectified with a room upgrade and nice bottle of wine. Mistakes happen but its how they are handled that I judge on and I can clearly see that the customer is king still stands here. Nice room, can't fault the cleanliness, and made up to perfection every day before we slobs meseed it up again. Our only issue was with the street noise and the fact that the crossing beeper seemed to activated every 2 seconds. Not a lot that can be done on this one, either triple glaze or get the ear plugs out. Given the location, price paid against comparable hotels and cleanliness, we would stay again.
- Official Description (provided by the hotel):
- Opposite Newcastle’s Central Rail and Bus Station, this beautifully preserved 19th-century building is now a modern hotel. The County Hotel by Thistle, located in the heart of Newcastle city centre, is just minutes from restaurants, bars and theatres as well as the Quayside area. St James' Park, home of Newcastle United FC, is a 10-minute walk away. The Metro Radio Arena, O2 Academy and Sage Gateshead are located within walking distance of the hotel. With a flat-screen satellite TV, an in-room safe and tea and coffee making facilities, the rooms also have 24-hour room service available. Private bathrooms each feature an over bath shower and a hairdryer and ironing facilities are available. Rendez Vous Restaurant provides a range of British and international cuisine prepared with locally sourced ingredients. The relaxed lounge bar shows sports on large LCD TVs. The County features 11 meeting and event rooms - suitable for a 1:1 meeting or a conference for up to 220 delegates. All rooms have natural daylight, air conditioning and come equipped with all of the equipment needed for a perfect meeting. Weddings, formal dinners and family celebrations are a speciality of the hotel.The hotel offers complimentary off-site gym facilities within walking distance. Limited car parking for 19 vehicles is also available at a small daily charge. Wi-fi is also available throughout the hotel. ... more less
- Reservation Options:
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- Also Known As:
- County Hotel, Newcastle Hotel Newcastle Upon Tyne
- County Hotel By Thistle Newcastle
- County Hotel Newcastle Upon Tyne