Don;t get me wrong i can't really fault this place, fabulous location just seconds from the train station and minutes from the shopping precincts of eldon square and northumbria street. Also well suited for the Baltic and waterfront restaurants and bars.
Room felt a little bit overpriced for what it was, yes it is a 'designer' hotel, and the modern fixtures and fittings are nice, albeit somewhat impractical. Huge glass desk which was ideally suited for working however the chair (a small stool) provided was just too unsuitable. Also dissapointed that some attention to detail was lacking, watermarks still left on the table and powersockets by the bed not functioning.
Agree with other users coments regarding the shower room, drainage is not adequate which means the floor gets very slippy quickly. Also minimal amounts of shower gel, i may only be staying one night but may shower more than once. Small little things which could have been rectified so easily made the trip a wee dissapointing.
I know guest security is a priority however having to Buzz in entry at night due to the hotels porximity to the towns nightlife is a bit annoying, to be then be greeted by a security guard who requests your name and room number. Perhaps the hotel could do what other hotels do and have access on Keycards. The Lobby is double doored so perhaps have the outer door always unlocked and then the inner door access via room card only. These could also be placed to use the lift to improve security.
Apart from some minor gripes an overall pleasant stay. Plus factor of the room was its fabulous location of the rooms and the views which came with them. If only I could have been placed in room 519 and not 517. Still my view was good!
Friendly attentive and courteous staff too!
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