Stayed here on Saturday 23rd as was in Newcastle for the girls aloud concert!
Hotel is in a great location right next to Newcastle central station so handy for trains and parking, hotel did say £8 parking overnight but it was £15! Check small print on meters but that's not a biggie when you see location.
Staff were all real pleasant helping with a taxi to arena and drinks on return to the hotel. Only comment re staff is that I did mention I had helped manage hotels and still she was very scripted, try to adapt the whole welcome spiel to essentials rather than how to use the key etc.
All In All a great stay.
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