We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pleasant stay” 4 of 5 stars
Review of Sleeperz Hotel Newcastle

Save Saved
You added Sleeperz Hotel Newcastle to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sleeperz Hotel Newcastle
3.0 of 5 Hotel   |   15 Westgate Road, Newcastle upon Tyne NE1 1SE , England   |  
Hotel amenities
Feltham, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Pleasant stay”
4 of 5 stars Reviewed February 25, 2013

Booked 2 rooms, one family (2 adults and 1 child) and one double (2 pensioners) for 2 nights.Location is very convenient as its right near the train station and a short walk into the main shops etc. The hotel was fully booked over the whole weekend with groups of girls on hen weekends, I can honestly say that we never heard them all weekend and barely heard the trains.Our rooms were on the top floor and were modern and clean, although a little stained from tea/coffee mugs near the beds. But all members of my group/family were impressed and happy with our rooms. The beds were very comfortable and there were extra pillows available if needed. My only critisism of the room would be lack of toiletries, visiting for a weekend I want to bring the minimum and travel light. We all had breakfast and it was reasonable, minimal choices but tasty. The staff were the highlight of the hotel, all were friendly, helpful and accomodating especially Alex (thankyou). I would stay here again when visiting my daughter at uni.

Room Tip: Top floor rooms at the end of the corridor are the quietest.
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

465 people have reviewed this hotel

Traveler rating
    199
    183
    57
    17
    9
See reviews for
38
152
30
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Bradford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2013 via mobile

After reading a number if reviews it seems that people want a 5* hotel but pay for a 3*.

The hotel staff were very approachable, friendly and willing to help. The rooms are small but they have made the most of the space and they are very clean.

We paid for breakfast which was nice not a big selection but all you need to get you going for the day.

Overall I was please with my hotel and would stay there again. Only negative was parking was shocked that the hotel did not have an agreement with a car park for a reduced rate.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed February 19, 2013

Back in Newcastle and happy to re-visit Sleeperz.
Staff were friendly and very helpful, the location of the hotel is ideal if arriving by train and very central to all the amenities of Newcastle city centre.
Was upgraded to a superior room which was spacious and excellent value for money. Room was smart and very clean.
Booked breakfast in advance (cheaper rate) and there was plenty of choice, both hot and cold selections.
Look forward to returning again.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darlington, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed February 18, 2013 via mobile

Ill start off with the good point.
1) location is excellent right in the centre over the road from the diamond strip
2) that's the end of my good points.

We booked to stay here for Saturday night as we were going out in Newcastle that night. Check in was great, friendly staff all looked well until we got to our room.

Rooms are tiny and you cannot swing a cat in there! You have a bed a small desk and one stool which had greasy hand prints on it. The bathroom was a tiny cubicle about a step away from your bed. Sliding see through door which doesn't lock! Tiny sink and a shower right next to the loo basically a tiny wet room.
For £90 a night this was ridiculous, no space to un pack or put anything, no space to get ready and it felt very closterphobic and you did not feel at home!

We did not stay in this hotel we rang up a nearby hotel Jury's Inn which was a million times better! And left straight away. This hotel was not going to spoil our weekend!

If your a group of lads and your not really going to be in your room much this is perfect if your a group of girls you have no space to get ready for your night out and there are much better hotels to stay in than this one.

Highly disappointed with this hotel would not reccomend as I said Jury's Inn is so much nicer and more spacious with a real bathroom and space to un pack and get ready this hotel was a joke

  • Stayed February 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1969, General Manager at Sleeperz Hotel Newcastle, responded to this review, February 19, 2013
Thank you for your review. I am sorry to hear that you were not satisfied with your room. The vast majority of guests comment extremely positively about the quality of the rooms and the standard of fittings; the clever design, more than makes up for its compact size. As you can see from the majority of reviews we are rated very highly on all aspects of our rooms and service and have been awarded a TripAdvisor 'Certificate of Excellence' with a rating of 4.5 earning us a place amongst the best hotels in Newcastle. We have only received this award by offering exceptional service and a great product that most of our guests enjoy, resulting in excellent ratings. I understand that you preferred to move hotels to stay with your friends without really giving us a chance to show you another larger room and how good a hotel we are. That is a pity as you would have had a great night's sleep, a fabulous breakfast and enjoyed our modern, stylish lounge before your departure on Sunday morning.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 15, 2013

We stayed here one night for a visit to the two universities in the city. We had a family room - a double and bunk beds for three of us. It was pretty spacious. Clothes storage is limited - no drawers at all and just some hangers on a small rack but sufficient for one night. The bathroom has a frosted glass door which offers some privacy but not much. I suggest the hotel has the outside of the doors mirrored, glass is probably necessary because of the position of the shower and lack of a shower curtain. Bathroom and bedroom all very clean (some wear & tear on the bedside table but still, clean). Sufficient shelf space in the bathroom (rare) and fair trade tea & coffee supplied. But no bisucits.
The beds are very comfortable and we all had a good nights sleep. We were on the fifth floor overlooking the railway. The window is double glazed but I suppose that lower floors might have a problem with noise from the railway - other reviews have mentioned noise from revellers. Maybe triple glazed would help? Having supplies of earplugs at reception? Personally I never go away without my earplugs - I learnt that camping at Glastonbury! Anyway we heard no noise from revellers but it was a Tuesday night.
The staff were friendly and helpful - no problems there. We didn't book breakfast in advance (it's cheaper if you do) but booked it on arrival for convenience sake. Then we noticed a nearby pub which does good, cheap breakfasts with far more veggie choice than the hotel (hint for Sleeperz - mushrooms, hash browns) but there was plenty of fresh fruit, cereals and even soya milk which was great.
It's a very good location if you want to be near the train station. They will store your luggage for you if your train is in the evening. Great for a couple of nights.

Room Tip: Top floor might be better for a good night's sleep!
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athlone
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 10, 2013

Really enjoyed this stay in Newcastle. Sleepers is a value hotel in the centre of town, two minutes from the castle keep, and the central station. The hotel is smart, modern and clean. The rooms are small, but the use of space is clever, and the effect is pleasant. Great welcome, as you would expect in the Northeast.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 6, 2013

If you are coming on the train this place is perfect
Very clean and simple modern
Food downstairs and a bar and main restaraunts and bars are walking distance as is arenas and O2 academy for gigs really nice and great value.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sleeperz Hotel Newcastle? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sleeperz Hotel Newcastle

Address: 15 Westgate Road, Newcastle upon Tyne NE1 1SE , England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #14 of 77 hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sleeperz Hotel Newcastle 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Travelocity, Tingo, Priceline, TripOnline SA, BookingOdigeoWL and Venere so you can book your Sleeperz Hotel Newcastle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sleeperz Hotel Newcastle, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.