Had previously been for a few nice meals at Albaik and decided to introduce some family to its charms. Booked a table for 9.00 two weeks prior to our visit safe in the knowledge that we would be happily stuffing our faces by about 9.30. However, the restaurant had other ideas. We were told to wait outside until our table was ready (It was raining heavily), which we took with good grace sat under a flimsy cover. After about 20 minutes we enquired about are table to which were given the brisk answer of 'soon, soon'. After 45 minutes we were starving the weather had not let up and were still sat out in the rain. I went in to the restaurant to find most of the tables clear of food and everyone still drinking heavily; bearing in mind this is a Bring Your Own restaurant. I questioned what was going on, and was given an extremely rude answer which mostly constituted of waving arms and a sound not to dissimilar to a pterodactyl. I explained that the service was unacceptable and pointed out that if people wished to continue their evening at the restaurants expense that perhaps they should sit in the rain outside and allow the next customers to have their BOOKED tables. The answer was a curt 'okay, okay', however I pointed out once again things were not anywhere near 'okay' and wanted assurances we would be sat down in 10 minutes (bearing in mind this bizarre argument had been going on for 15 minutes). At this point I had begun to empathise with the customers of Fawlty Towers. Normally I would have taken my custom elsewhere, however the weather meant that we would be soaked due to the restaurants comedy style of management and by this time it had become a test of will - I was going to get my dinner no matter what! Belatedly, we were sat in our seats 15 minutes later and all began to run a little more smoothly, the food was good, however the whole experience had left a sour taste in our mouths (or was that courtesy of a little extra ingredient added by a flapping friend?).
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