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“Good, comfortable & modern hotel” 4 of 5 stars
Review of Sandman Signature Newcastle Hotel

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Sandman Signature Newcastle Hotel
4.0 of 5 Hotel   |   Gallowgate, Newcastle upon Tyne NE1 4SD, England   |  
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Hotel amenities
Special Offer
Ultimate Shopping Package
Ilkley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Good, comfortable & modern hotel”
4 of 5 stars Reviewed August 21, 2014

We enjoyed a Friday-nighter in this modern hotel in Newcastle situated near St James Park as dining, also close by, at Red Mezze. It's only a short walk to Chinatown and then on into the rest of downtown Newcastle. The Sharks Bar, under the hotel, was pretty full (football world cup!) but still enjoyed a couple of martinis (bar voucher provided by hotel as part of 'package') served by v glamorous young ladies in hot pants!! Decent breakfast included, served in the Sharks Bar next morning. We'd probably stay again, mainly due to its situation in Newcastle

Room Tip: Higher floors to avoid the Sharks Bar
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, September 17, 2014
Dear Chris W,

Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

Kind regards,

Liam Redshaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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661 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
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English first
Manchester, United Kingdom
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 20, 2014

We stayed at the Sandman for one night whilst in Newcastle for the football, ideally located directly opposite St James park , and only a 5 minute walk into town.
The room was on the small side but had everything we required, with a nice comfy bed and nice bathroom with good shower.
The staff were friendly and helpful and the girls in the Shark bar worked very hard to keep everyone happy as it gets very busy on a match day.
The food was good and reasonably priced, but the beer was a bit pricey at £5.00 for a pint of Peroni, Didn't stop us sampling a few though..
Overall we found this an ideal place to stay in Newcastle handy for everything at a nice standard and at a decent price, we would definitely stay here again.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, September 17, 2014
Dear Jert1960,

Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

Kind regards,

Liam Redshaw
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scarborough, United Kingdom
1 review
3 of 5 stars Reviewed August 20, 2014

Stayed for 3 nights with my partner, the hotel is well situated with all the facilities you would expect. Rooms are small and getting very tired, should of been cleaner also. Housekeeping failed to restock room with essentials. On the positive side breakfast was the best I have had, however certainly not worth the £18.00 they claimed is their standard rate.

Would stay again at the right price but is not what I expect from a 4 star hotel.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, September 17, 2014
Dear Orrin A,

Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

Kind regards,

Liam Redshaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 19, 2014 via mobile

I had problems with late booking for a wedding peasant and Liam the front line manager was very very helpfull with my problem he made sure he got everything they need and best view as short notice.
I can't say a bad thing about this hotel as they will be making sure my bride and groom will be looked after thank you Liam words can't describe the help u have done.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, September 17, 2014
Dear Emablack86,

Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

You are very welcome, glad they had a great day :)

Kind regards,

Liam Redshaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 18, 2014

Stayed here for 3 nights, staff friendly and very helpful, Room very comfortable. Great location, easy walk into central areas.

The shark bar gets rammed on match days, and there aren't enough staff to deal with demand. disappointingly residents aren't able to reserve tables. But that is a minor gripe, will definatley stay again

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, September 17, 2014
Dear Bigf42,

Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

Kind regards,

Liam Redshaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 17, 2014

Stayed her on Friday 15 August, a group of 4 friends. We arrived at 1pm and Katie checked to see if rooms were available but they weren't so we left our bags and checked in later. We parked across the road in a car park that the hotel uses and Katie provided us with the parking permit required which costs £8. The hotel is in a great location. Liam gave us some info on places to at night which was very helpful. We were on the second floor and the rooms although small were of a modern décor and well equipped. The mattress and pillows on the bed was fantastic and we had a great nights sleep. When we came in from a late night out Ashleigh and Matt were very welcoming and friendly we enjoyed talking to them and they are a great asset to the hotel. Brilliant staff make a big difference in a hotel. Breakfast was ok, there was plenty to choose from but it wasn't very warm. In all we had a great stay and would defo stay again.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, September 17, 2014
Dear Yellow1Scotland,

Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

Kind regards,

Liam Redshaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed August 17, 2014

Stayed in the Sandman for one night during a visit to Newcastle. On arrival the reception staff were incredible helpful, asking us whether we had visited Newcastle before and recommending where to go during our stay. The room is not the biggest but perfect for a few nights stay as the bed was very comfy and the shower facilities were excellent. All very clean!
Breakfast selection was very nice with good quality food.
Would definitely stay again.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, September 17, 2014
Dear Lauren C,

Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

Kind regards,

Liam Redshaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sandman Signature Newcastle Hotel

Address: Gallowgate, Newcastle upon Tyne NE1 4SD, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #13 of 79 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sandman Signature Newcastle Hotel 4*
Number of rooms: 170
Official Description (provided by the hotel):
The Sandman Signature Newcastle Hotel sits in the city center of Newcastle, surrounded by key attractions in the city such as the iconic Newcastle United Football Club Stadium, China Town, city center shopping district, Newcastle University, etc. (All this within 5 minutes walking radius) In addition we are just few minutes walk away from the Theatre Royal, the Centre of Life, the city Quayside and a great selection of restaurants and bars to enjoy this vibrant city. ... more   less 
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