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All 80 Newcastle upon Tyne hotels

The Waterside Hotel B&B: Traveler Reviews

3.0 of 5
48 - 52 Sandhill | Quayside, Newcastle upon Tyne NE1 3JF, England
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The Waterside Hotel B&B
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Most recent review
4 of 5 stars Reviewed November 11, 2012
Martin A London, United Kingdom
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156 reviews from our community

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London, United Kingdom
1 review
“Marmite Hotel”
4 of 5 stars Reviewed November 11, 2012

You will either love or hate this hotel for me I loved it. You should give the very friendly staff the opportunity to look after you in the Quayside area of Newcastle. Don't let the smell of damp in the stairwell put you off as my room and the breakfast room did not smell of damp. The bedroom was very clean as were the bedlinen and the towels. Heidi and Sue were very helpful from the point of booking to time of leaving as were the breakfast staff.
In closing give the hotel a chance and allow them time to continue their refurbishment work.

Room Tip: Ask for refurbished room.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livingston, United Kingdom
1 review
“Smelly Hotel”
1 of 5 stars Reviewed November 7, 2012

The hotel was very grubby and smelly, plug ins in all corridors and such a bad smell of dampness. Hotel staff lovely but hopefully they get the smell sorted as was really unimpressed. Didn't want to eat in hotel as smell was so overwhelming.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Glasgow
Top Contributor
87 reviews 87 reviews
8 hotel reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
“An honest review”
2 of 5 stars Reviewed November 5, 2012

Having spent a good 10-15mins trying to find the hotel we eventually realised this was under full scaffolding and on a double yellow line & therefore could not stop. We found a space further in the town in which to call the hotel & were advised by a friendly receptionist to just park up on the pavement beside the scaffolding & come in for a pass to allow us to park across the street. Not only was this dangerous but totally illegal & could have resulted in a ticket. Luckily for us I was able to go leaving my husband in the car in case the police arrived. Then did I find the reception was on the first floor so was away from the car 10 mins. Not great if you are a lone driver. There was a smell of damp but not too bad and as the receptionist was so friendly said nothing. When we arrived in the room we were so disappointed. It was so dull & dingy it reminded me of a prison cell. A damp patch on the ceiling with paper starting to come off, very chipped paint on the skirtings & so stuffy. The original windows were stuck shut & if you opened the secondary glazing fitten you could then not use the wardrobe or bedside table as they hit off both as there was no room so make your choice! The room felt so hot we used an app on the phone to record it... 85 degrees! We found a rickety old cooler fan which we turned on & left on 3pm until we left the hotel the following morning about 10 & still the room was too hot. All it was doing was circulating stale air. On a positive note the bed linen seemed clean as did the bathroom but as it was so small with a half sized bath which was a joke. The TV also worked but the room furniture was dreadful & looked like something left over from an office flitting. With the toilet being so near the wall & loo roll holder just above I kept knocking it off when trying to use the loo & at one point the whole roll fell into the loo. I decised to leavce it sitting on the ledge & nearly took my shoulder out when I sat on the loo the next time as the holder jabbed right into me. There was no one at reception again until we left so couldn't raise any issues. The breakfast was ok but served on chipped crockery. The best of all was the fact that you had to keep the curtains shut most of the time during working hours as there was a stream of work men walking past the window constantly. In a room af this temp not good at all. feel we are being conned as these rooms are being sold as good deals. This is not the case at all. If you get a good quality room at a reduced price due to late booking this is a deal, not a substandard room at supposed reduced cost. I think the room was worth no more that about £25 & that was only because thw TV worked & the bed & bath were clean. This is probably the worst hoteal I have stayed in & will never return. Luckily we were moving on the next day. I do feel that Late deals should check & monitor hotels registered with them for quality & cost as this was very misleading. I plan to contact them. I would say STAY AWAY not worth £49.95 a big con!!! Sorry for the long review but forewarned is forearmed.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Don't Judge a Book by it's cover”
4 of 5 stars Reviewed November 3, 2012

We struggled to find the Hotel as there was scaffolding on the front, so I phoned the hotel for help, Heidi the receptionist was very friendly and talked me to the car park whilst my husband drove.
On entering the Hotel I was disappointed by the smell of damp. At reception again Heidi was very helpful. On entering the bedroom we found everything immaculately clean, the bedlinen, towels and bathroom. Location is excellent for both the quayside where there are lots of restaurants and also for the city centre, although the walk is uphill to the city. The dining room was quite small but again the waitress was very quick and efficient. The breakfast was very big, possibly a little overfaced, maybe it needs a bigger plate. Value for money, excellent

Room Tip: We booked via late rooms and had the option to pay £1extra for an executive room, I don't know...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackburn, England
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Out the way of the busy streets.”
4 of 5 stars Reviewed October 22, 2012 via mobile

There are a few pubs /clubs around the hotel but not enough to worry about. The staff where all polite, helpfull and cheerfull. Room was really clean, good size bathroom, nice decor, tv and stuff for brews. Full English breakfast gives plenty of choices for anyone. My windows could have done with a clean because I had a good view of the Tyne.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Waterside Hotel B&B

Also Known As:
The Waterside Hotel
The Waterside Hotel Bed And Breakfast
The Waterside Hotel Newcastle Upon Tyne
Waterside Hotel Newcastle Upon Tyne
Address: 48 - 52 Sandhill | Quayside, Newcastle upon Tyne NE1 3JF, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Free Breakfast Free High-Speed Internet Free Parking
Hotel Style:
Ranked #41 of 80 hotels in Newcastle upon Tyne
Price Range: $
Hotel Class:3 star (3*)
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