We didn't have a good experience staying here. We arrived on the 2nd of January 2014. We called the day before asking if we could check in around 12, if our room was ready. We explained that I was 6 months pregnant and would appreciate it if we could get in before there usual check-in time. We were told that we would have to call again in the arrival day and that there was a charge for this (£20 I think they said). When we did finally get into our room (which was late evening as we had family commitments) we were disgusted at the state of the room. The sofa and chair were covered in stains, dirty and looked like things had been spilt in them or worse. There was nail polish marks on the sofa, the table and dressing table. The linen was clean, didn't dare check the mattress! We got up at 6am for our flight and happily left. It was a sad way to end our lovely holiday, I really cannot believe that any hotel would allow such a room to be sold to the public. Truly the worst room I have ever slept in. See the photos for yourself....
- Official Description (provided by the hotel):
- The New Northumbria Hotel is a boutique hotel located on the outskirts of Newcastle upon Tyne, in a busy vibrant residential area. We pride ourselves on our personable, friendly customer service and strive to make every guest feel special and valued. ... more less
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- Also Known As:
- Hotel New Northumbria