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“Noisy and cramped” 2 of 5 stars
Review of Premier Inn Newcastle Central

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Premier Inn Newcastle Central
New Bridge West Street, Newcastle upon Tyne NE1 8BS, England   |  
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Rooms from £62
Stafford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Noisy and cramped”
2 of 5 stars Reviewed April 14, 2014

Saturday night so expected some noise but very noisy and fire alarm set off accidently at 4:30am. Room phone not working so had to ring reception via my mobile on an 0871 number. Room very cramped, you could only just walk around the double bed. Stayed in lots of Premier Inns around the country and this was by far the worst. Avoid it at weekends!

  • Stayed April 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Newcastle Central, responded to this review, April 23, 2014
Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve standards. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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607 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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English first
London, United Kingdom
1 review
4 of 5 stars Reviewed April 7, 2014

Did what it said on the tin. Easy to find and great location for a night/day in newcastle on foot. Would not be suitable if there are more than one car in your group as parking seemed to be scarce. Club on the doorstep but did'nt effect sleep.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 5, 2014

We stayed here for a concert at the City Hall & it is just up & round the corner.
The location is to me just right for all the shops etc =)
The bad bits...
We asked for a quiet room which we thought we had got at the back of the hotel but we were wrong it was noise all night & for some reason I just couldn't get comfy with my pillows, so didn't have a good nights sleep =(
The good bits...
Fab bathroom & a huge bath which I always look for when booking a hotel room, the size of the bed is to die for I love the beds from Premier Inn !
As we've always found with every Premier Inn it was very clean & the staff are lovely & always very helpful.
Would I stay there again....
Yes of course but will ask for a room not at the back of the hotel near the road.

Room Tip: Ask for a room that isn't backing onto the road at the back of the hotel, but beware there is a...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hitchin, United Kingdom
1 review
5 of 5 stars Reviewed March 31, 2014

For £35 you can't really argue. No frills hotel but all the basics taken care of: decent room, friendly staff, great location. Considering it was a Friday night in Stag/Hen country I couldn't hear any noise and wasn't disturbed at all. Then again, I was highly intoxicated myself and would have slept through the apocalypse.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnham
Top Contributor
250 reviews 250 reviews
69 hotel reviews
Reviews in 108 cities Reviews in 108 cities
115 helpful votes 115 helpful votes
2 of 5 stars Reviewed March 28, 2014

I stay in a lot of Prenmier Inns. This is an old example and being in the City Centre very noisey so if you are a light sleeper chose another one in the city. Other than that the staff are the normal freindly quality and the food in the restaurant more than acceptable.

Room Tip: I asked for a quiet room and got an honest look of 'sorry no such thing'
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 27, 2014 via mobile

Stayed over for our sons birthday as he's studying in Newcastle. Very good location, nice clean rooms and staff very friendly, especially Louise, who checked us in and out, was so helpful and nothing too much trouble for her! Had a great time, we will definitely be back. Thanks!!!!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uk
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 26, 2014

Once again staying again the premier inn you are very well looked after. The staff are fantastic helpful and friendly. The rooms are a good size, could maybe do with a lick of paint but comfy clean and warm. Excellent location close to station and ideal for shopping.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Newcastle Central

Address: New Bridge West Street, Newcastle upon Tyne NE1 8BS, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#7 Romantic Hotel in Newcastle upon Tyne
#9 Business Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Number of rooms: 162
Reservation Options:
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Also Known As:
Premier Inn Newcastle Central Hotel Newcastle Upon Tyne
Premier Inn Newcastle Upon Tyne
Travel Inn Newcastle
Premier Travel Inn Newcastle

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