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“Pretty Average to be honest” 3 of 5 stars
Review of Rosebery Hotel

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Rosebery Hotel
2 Rosebery Crescent | Jesmond, Newcastle upon Tyne NE2 1ET, England   |  
Hotel amenities
Kettering, United Kingdom
Top Contributor
97 reviews 97 reviews
25 hotel reviews
Reviews in 46 cities Reviews in 46 cities
50 helpful votes 50 helpful votes
“Pretty Average to be honest”
3 of 5 stars Reviewed July 19, 2012

I must admit to a little disappointment when we arrived at the Rosebery! The hotel is clean if a little dated but it was the little things that were missing? No hand towels (only large) no toiletries, no dressing table and the shower was almost useless the pressure was so low! Breakfast was OK but the ingredients were obviously cheap?
The biggest drawback was the cost!! At just under £100 for a double on a Sunday night it puts itself in direct competition with the likes of the Hilton on the Quayside and there is no comparison! What really got my goat was the surcharge for using a debit card !!!
So - nothing really wrong with the hotel but it would not be my first choice next time.

  • Stayed July 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
St Albans, Herts
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed June 7, 2012

The location is very quiet and suburban, away from the busy bars and clubs - and unlike many of the Newcastle hotels which are full of loud party-goers. As a dog friendly hotel I cannot fault it – in the morning I just had to walk over one small road to get into Jesmond Dene, which is a beautiful place to walk. The staff had put a nice little dog basket on the floor of my en-suite which was a nice touch.

Parking is a problem – all roads around the hotel have restrictions. On arrival I asked the young American receptionist about the car parking and explained that I had left my car in a restricted parking zone. The receptionist seemed to be completely baffled by this information, saying “I don’t drive myself” – which seemed a little irrelevant since I was just asking for the location of the free parking. “Most people just take pot luck on the yellow lines outside” was the answer. Not what I had hoped for, and certainly not what the website had promised.

I stayed in the left wing of the hotel- this part of the hotel smelled distinctly of damp and had a large pile of green dirty laundry bags in the hallway that remained for the duration of my stay. My room was on the first floor; the room had clearly been refurbished and looked cosy and fresh. A window looked out onto the busy main road and the back yard of adjoining houses, but the double glazing was good and I was not disturbed by traffic noise as long as the window was closed.

Like the bedroom, the bathroom looked superficially beautiful, but this was all on the surface. The shower was the worst I have ever experienced; an old scratched pink shower tray, badly grouted – with water pressure so low that it was barely enough to wash myself. All I managed to get from the shower was a tiny trickle of water which became dangerously scalding if I tried to turn it up. If I increased the cold flow on the mixer tap, the water stopped completely. There was no shower gel or shampoo provided and no bath mats of any sort.

A big selling point for me had been the free wi-fi, Although my laptop tried to connect, the signal was incredibly weak and although I continued to try all that evening, I never managed to make a connection. Again I felt let down by the website, which said, “Signal strength is very good in all rooms, as boosters are located throughout the hotel.” There seemed to be no way of contacting reception staff, although I wandered around the reception area for a while.

Room Tip: Ask for a room in the main part of the hotel, not the left wing.
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  • Stayed June 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
King's Lynn, United Kingdom
1 review
5 of 5 stars Reviewed June 5, 2012

I spent an amazing weekend in Newcastle staying at the Rosebery Hotel. The hotel is in the perfect location in Jesmond and just a short distance from the centre of the city - everything I needed was in walking distance so no complaints there!

All the staff were extremely friendly and happy to help regardless of what time of day it was or how busy they were. The hotel has just had a massive refurb with beautiful boutique feel to all the rooms. Makes the hole hotel seem so warm and welcoming.

Great value for money, perfect location, extremely clean, stunning decor. Would recommend and I shall be staying there every time I visit newcastle!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Middlesbrough, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2012

i have stayed at The Rosebery Hotel 4 times while my husband has been in Freemans Hospital and each time it gets better.Janet has done a great job referbishing the hotel its beautiful.the breakfasts are great,the staff are friendly and its nice and clean,the bus to Freemans and Newcastle center are just round the corner,The hotel overlooks a nice green and church and is 5 min walk to Jesmond Dene Iwould recommend this hotel as good value for money as its so lovely.

  • Stayed May 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 29, 2012

The words, boutique and family run give an entirely misleading image of this hotel. Its one redeeming feature is the friendly staff (when they can be found!), and even they seemed uncertain as to the exact ownership of the place. One extremely inconvenient and unwelcoming factor was the lack of any staff onsite after 5.30pm. When we arrived at 8pm at night there wasno-one to be found, the night porter seemed to be a mythical creature, so it wasn't until 8am the following morning that we were able to get hold of some tea and coffee that should have been awaiting us in the room. The bedroom was unheated, the shower was tepid at best, the toilet paper the cheapest possible available, indicative of everything else that we were offered. The breakfast room was freezing cold and unheated, the real coffee came out of a nescafe sachet. It felt like more of a Primark hotel than a boutique hotel.

Room Tip: Don't go there!
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  • Stayed April 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
1 review
5 of 5 stars Reviewed April 21, 2012

I came to visit some friends in Newcastle, and stayed at the Rosebery Hotel, and it was hands down one of the best places I have stayed in; in a long time. The rooms were always clean and beautiful! The staff and management were also so kind and helpful and had all the time in the world for their customers.
I will definitely be staying again, THANK YOU AGAIN :)

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
5 of 5 stars Reviewed April 6, 2012

Beautifully decorated, just under gone refurbishment really quirky with some fabulous furniture i would love to take take home! 10mins from the airport and 5mins into town all very easy. Lovely quiet area over looking a green but still very central. Good value for money.

Stayed March 2012, traveled with friends
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Additional Information about Rosebery Hotel

Address: 2 Rosebery Crescent | Jesmond, Newcastle upon Tyne NE2 1ET, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Free Breakfast
Hotel Style:
Ranked #24 of 77 hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Rosebery Hotel is boutique bed and breakfast located within a stunning Edwardian building on a quiet residential street in Jesmond, Newcastle Upon Tyne. Overlooking serene Jesmond Dene Park , with its acres of natural woodland beauty, you will be surprised to discover that the bustling Newcastle city centre is just a 10 minute walk away.Offering value for money accommodation and a free continental room breakfast, The Rosebery has a range of beautifully refurbished rooms, from singles to large family rooms that can sleep up to four. The hotel caters for all the needs of any discerning traveler, with extensive free parking, free WiFi and a complimentary continental breakfast to set you up for the day.For those who prefer something lighter and healthy in the mornings, as a gesture of goodwill to our guests, we provide a free in-room continental breakfast to include cereals, yoghurts, fresh croissants and other freshly baked bread products, orange juice and fresh fruits. Plus tea, coffee’s and a range of herbal teas. Vegans, vegetarians and those with food intolerances are not left out – special dietary requirements will be made on request, such as vegan gluten-free breads, soya milk and vegan spreads. Please kindly enquire at the time of reservation.A boutique bed and breakfast in Newcastle can’t be without fresh bread from a local boutique baker. The French Oven supplies the Rosebery Hotel with delicious handmade breads, including lovely farmhouse white buns, delicious croissants, organic butter brioche breakfast rolls, and yummy Tea Loaf buns with mixed fruit, cherries, nuts and mixed spice.To wash down your scrumptious free continental breakfast there is fresh filter coffee, an array of specialty and herbal teas. Fresh fruit juices and decaffeinated teas for those who don’t need a caffeine hit in the morning.Please kindly note we do not accept any reservations for stag or hen parties or single or mixed groups looking for alcohol fueled party weekends. As we want to ensure that all guests have a relaxing and peaceful stay, not disturbed by other guests. ... more   less 
Also Known As:
Rosebery Hotel Newcastle Upon Tyne
Rosebery Newcastle Upon Tyne

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