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“Comfortable, well-located hotel in extensive grounds” 4 of 5 stars
Review of Newcastle Marriott Hotel Gosforth Park

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Newcastle Marriott Hotel Gosforth Park
4.0 of 5 Hotel   |   High Gosforth Park, Newcastle upon Tyne NE3 5HN, England   |  
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Weymouth, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Comfortable, well-located hotel in extensive grounds”
4 of 5 stars Reviewed 4 weeks ago

Overall, a good standard of hotel with tasty, buffet-style food and a small-ish but well-equipped leisure club. The room was clean, large and comfortable and the bathroom was as one might hope. One of the taps had lost part of its top, which should have been readily replaced, and it was disappointing that, despite two notifications of exactly what the problem was, the house-staff did not sort out a recurring problem with my TV. Some friends on the trip had a leak in their bathroom and again the response was inadequate - firstly being fobbed off and, only after the carpet became soaked, being moved to a room with further minor problems. The bar prices were a bit steep and bar service slow despite it not being crowded. However, the hotel has some pretty wooded grounds and provided value for money, and overall I enjoyed my stay.

  • Stayed August 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janice_davison, Executive Personal Assistant at Newcastle Marriott Hotel Gosforth Park, responded to this review, 3 weeks ago
Thank you for taking the time to comment on your recent visit from which we were delighted to learn that you had enjoyed your stay. We have a 'Guest Response' process in place to allow our guests to highlight any concerns, and it was therefore disappointing to learn that we failed to respond to the issues highlighted. Your comments have been discussed with the relevant departmental managers and immediate improvements will be made to ensure that our system is working efficiently in order to ensure our guests are not disappointed. On a positive note, we were pleased to learn that you received value for money and hope to be of service to you again.
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497 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
Reading, United Kingdom
Top Contributor
51 reviews 51 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stay in the Newcastle Marriott gosforth park at least once per week at the moment. The hotel is very comfortable, the rooms are always clean and the staff friendly. Location is good for areas north of Newcastle, and is close to gosforth which has plenty of nice restaurants. I would recommend staying here.

Stayed August 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janice_davison, Executive Personal Assistant at Newcastle Marriott Hotel Gosforth Park, responded to this review, 3 weeks ago
Thank you for your recommendation of the Marriott Gosforth Park. It is a great compliment to receive such feedback from a regular guest, as you are able to comment on the standards and service provided during your many visits. We look forward to seeing you again soon.
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Beaconsfield, United Kingdom
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 12, 2014

We use this hotel once or twice a year when visiting family. Very clean and comfortable room with nice large towels! Staff very welcoming and helpful. Despite three weddings on the Saturday the hotel was not overrun! Our starters on Sunday evening - duck liver terrine and crab salad - were excellent! It was only marred by the coffee in the bar being served without a saucer and a wooden stirrer. I am not a Starbucks fan so don't use its restaurants. Maybe that is how coffee is always served. Not so in Costa cafes! And not what I expect in a hotel of this quality and at over £3 per cup! In future I will just avoid the coffee but continue using the hotel for its warm welcome, comfort and convenient parking and bus stops into Newcastle and Gosforth. We also used the on site taxi for the first time - very reasonable and efficient! The WiFi on offer was fine for my admittedly limited needs.

Room Tip: We always prefer a high room - but that can mean a feeble shower!
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  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmaCandlish, Guest Relations Manager at Newcastle Marriott Hotel Gosforth Park, responded to this review, 4 weeks ago
Thank you for taking the time to review your most recent stay at the Newcastle Marriott Hotel, Gosforth Park.
I am pleased to hear that this stay was as enjoyable as previous ones. The Hotel has recently started serving Starbucks in the Chats Cafe Bar, and drinks must be served as per the agreed Starbucks standard, however we do still serve coffee by the pot, alongside a cup and saucer, in The Plate Restaurant, should you wish to take a hot drink in there after your meal.
Thank you for your positive review of the Hotel's staff, facilities and food, and we look forward to welcoming you back to the Hotel in the future.
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North Yorkshire
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 11, 2014

We had a weekend in Northumberland (August 9th & 10th) staying at the Marriott for one night. The hotel was very busy with 3 weddings and Chinese tourists but the hotel ran like clockwork. The staff were attentive,the room was first class and we had a good nights rest. We had a meal in the hotel and enjoyed the atmosphere created by all the happy guests. Breakfast was good with an adequate selection of food.
Overall the hotel is one we would go back to and the staff are a credit to the Marriot Group.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmaCandlish, Guest Relations Manager at Newcastle Marriott Hotel Gosforth Park, responded to this review, 4 weeks ago
Many thaks for taking the time to review your stay at the Newcastle Marriott Hotel, Gosforth Park. I am very pleased to read that your stay was comfortable, and we look forward to seeing you again in the future.
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Paisley
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 6, 2014

I stayed here with my family for a family wedding being held in hotel. Staff all very friendly but hotel is looking tired I have stayed here for business a few times and feel its time for a tidy. Used leisure facilities which were clean and adequate. Restaurant leaves a lot to be desired very overpriced as everything in the hotel is and although we booked a table for 7.30 we were still waiting to be served at 10pm the duty manager eventually compoed our meal price but spoiled the weekend as no time to speak to family who had travelled from all over the world.

Stayed August 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmaCandlish, Guest Relations Manager at Newcastle Marriott Hotel Gosforth Park, responded to this review, August 8, 2014
Thank you for reviewing your most recent stay at the Newcastle Marriott Hotel, Gosforth Park.

At the outset, please accept my most sincere apologies at the delay you experienced whilst dining in The Plate Restaurant. Whilst inexcusable, we experienced a much busier night than anticipated which had a detrimental effect on the levels of service usually displayed by the Restaurant and Kitchen teams.

I understand that our Restaurant Manager removed charges for your meal that evening, and she wishes me to re-iterate her apology at the delay in service.
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south yorkshire
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 5, 2014

We stayed for 4 nights in May 2014. The hotel is very large and quite imposing initially, but once inside it more inviting. The rooms are excellent, well furnished (the most comfy bed ever in a hotel) and with nice bathrooms. The staff are very helpful and friendly and the food is of a good standard. As with all hotels the bar prices are quite steep but there is a nice pub (and shops) less than a couple of hundred yards away across the road. All in all a nice hotel in in very good location for discovering Northumberland and Newcastle area. The rooms also had WIFI which is a necessity nowadays.

Room Tip: All the rooms seemed very good
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  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmaCandlish, Guest Relations Manager at Newcastle Marriott Hotel Gosforth Park, responded to this review, August 6, 2014
Thank you for reviewing your most recent stay at the Newcastle Marriott Hotel, Gosforth Park. Marriott are renowned for having such comfortable beds, and I am glad to hear that your stay was comfortable.We hope to welcome you back to the Hotel again in the future.
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Newcastle, United Kingdom
Top Contributor
66 reviews 66 reviews
10 hotel reviews
Reviews in 29 cities Reviews in 29 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 1, 2014

We were here to attend a wedding during Ladies day. The security was fantastic - there were staff at the car park to show us to fenced off parking and also on the terrace outside the function room. This was very welcome when Ladies finished as we had very drunken women trying to gatecrash the bar at the wedding. The staff kept all of this away from the wedding and ensured it was an excellent day. The food was excellent and the rooms were comfortable and a decent size. King size beds appear to be standard in all rooms. The breakfast was also amazing.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmaCandlish, Guest Relations Manager at Newcastle Marriott Hotel Gosforth Park, responded to this review, August 5, 2014
Thank you for taking the time to review your stay at the Newcastle Marriott Hotel, Gosforth Park. Ladies Day Weekend can prove very popular for Racegoers and other guests, and I was pleased to read that it did not impact on your experience as a guest at a Wedding held here at the Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Newcastle Marriott Hotel Gosforth Park

Address: High Gosforth Park, Newcastle upon Tyne NE3 5HN, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Newcastle upon Tyne
#9 Luxury Hotel in Newcastle upon Tyne
#12 Business Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Newcastle Marriott Hotel Gosforth Park 4*
Official Description (provided by the hotel):
Set on 12 acres of parkland near the vibrant city centre and Newcastle International Airport, the Newcastle Marriott Hotel Gosforth Park offers the ideal setting for short breaks and business travel. Contemporary by design, this premier Newcastle hotel blends gracious service with thoughtful amenities that all travelers will appreciate. The chic lobby leads to spacious, beautifully renovated guest rooms featuring luxurious new bedding and convenient high-speed Internet access. ... more   less 
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Also Known As:
Newcastle Marriott Gosforth Park
Marriott Newcastle Upon Tyne
Newcastle Upon Tyne Marriott

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